Program Manager I - AI Content Specialist

Location: Cupertino, CA
Contract: 6-Month W2 Contract with possible extension

About the role

We are seeking a Program Manager I - AI Content Specialist to support the development and scaling of AI-generated training content and digital avatar experiences.

Responsibilities

• Generate photorealistic avatars in HeyGen via prompts to build out a worldwide library of avatars for a variety of training scenarios
• Document processes and best practices for avatar creation and HeyGen tool use so they can be referenced, improved, and replicated
• Generate video content with AI tools (experience using HeyGen for video generation or ElevenLabs for audio generation a bonus)
• Demonstrate awareness for inclusion and diversity and cultural differences in avatar design
• Evaluate and troubleshoot avatar video and voice generation
• Organize and manage multiple work streams and a high number of HeyGen avatars and projects simultaneously
• Continually refine processes for avatar and voice generation into scalable, automated workflows
• Document errors/bugs so they can be explained and diagnosed
• Work effectively and proactively with HeyGen’s support team to resolve issues and propose enhancements
• Demonstrate comprehensive understanding of HeyGen back-end/technical details and capabilities

Why Join?

This is an opportunity to work on next-generation AI-powered content experiences and help establish scalable processes for creating digital training content at global scale. You will have the opportunity to work directly with emerging AI technologies while helping shape how these tools are used responsibly, efficiently, and creatively.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans)
• Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
• 401(k) retirement savings
• Life & disability insurance
• Employee assistance program
• Legal support
• Auto and home insurance
• Pet insurance
• Employee discounts with preferred vendors

Pay

$45-$50/hour, depending on experience