Program Manager, Global Sales AI
About the role
Role Overview: We are seeking an experienced program leader to provide coverage for the Principal, Global Sales AI during an approximately three-month leave. The AI strategy and operating direction are already in motion; this role is responsible for driving execution, most notably leading the newly launched Sales AI Lab. The successful candidate will maintain the Lab’s operational cadence, help define business cases, and ensure continuity across stakeholders so the program does not lose momentum.
Work Environment: This role operates within Global Sales while working extensively across Global Tech, Business Intelligence, Supply Chain, Brand, Legal, AI Governance, Enterprise AI, and other partners. This position requires a team player who is passionate about AI, a self-starter, and can drive the agenda in an environment without a set playbook.
Responsibilities
- Lead the Sales AI Lab in its early stages, acting as the operational point person connecting business needs to the Lab and driving participation.
- Drive the Lab’s operating cadence, including bi-weekly working sessions, monthly intake reviews, and quarterly leadership readouts.
- Help define and align the business cases that emerge from the Lab, ensuring each is tied to a clear owner and to specific outcomes.
- Manage the governed intake-to-scale process to ensure work remains visible, reusable, and appropriately governed.
- Partner with Legal, AI Governance, Enterprise AI, and IT partners to ensure responsible, compliant, and scalable AI adoption.
- Act as a trusted point of contact for senior leaders and sponsors, providing status updates and surfacing risks.
- Empower and enable Sales teams, builders, and trainers through approved tools, training, and hands-on support.
- Represent Global Sales in enterprise AI forums to keep the Lab connected to broader AI