Program Manager for the Center of Civil Dialogue and Civic Engagement

About the role

The Program Manager for the Center for Civil Dialogue and Civic Engagement (CDCE) at UWL manages the daily operations of CDCE programs, services, and events. Reporting to the Director, the Program Manager develops and implements educational programming focused on fostering belonging, community engagement, and cross-cultural understanding. This position emphasizes responsiveness to campus needs, enhancing cross-campus collaborations, and contributing to assessments for continuous program improvement.

Responsibilities

Administrative Duties

• Oversee and maintain CDCE website, social media, and marketing materials.
• Assist the director with essential reports including End of Year and AIDAC reports.
• Provide support to review financial needs and provide insight for budget planning and management, including preparing and monitoring budgets, processing purchase orders for supplies and services, managing invoices and payments, and reconciling financial records.
• Other duties as assigned, reflective of unit and divisional mission and values.

Student Success and Community Programming

• Create educational materials and coordinate experiences that emphasize exposure to different perspectives, promote civil dialogue, and empower students civically.
• Encourage critical thinking while building essential skills like communication, problem-solving, and mutual respect.
• Design and deliver programs, workshops, and presentations that help participants navigate complex topics, foster a sense of belonging, and support student success.
• Manage Campus Thread, a free clothing closet for students, overseeing initiatives that promote career readiness and prepare students for life and work after college.
• Collaborate with the CDCE Director to advocate for policy revisions informed by data-driven insights and current trends from relevant sources.
• Manage assessments for events and programs, including reporting results to campus leadership, partners, and stakeholders.
• Assist in the evaluation of CDCE programming to ensure effectiveness and alignment with strategic goals.

Collaboration Across Units and Divisions

• Collaborate with the CDCE Director to design and lead campus-wide programs and events in partnership with faculty, staff, and student organizations.
• Provide structured guidance for community-building and training programs for campus partners.
• Support the CDCE Director in aligning campus climate priorities with broader division initiatives.
• Lead divisional programming to ensure multiple celebrations and events are implemented throughout the academic year, including management of catering, staffing, and budget.

Supervision of Student Staff

• Oversee the recruitment, training, and performance of office and Campus Thread student staff, including hiring, promoting, scheduling, and approving work hours.
• Mentor student staff in developing knowledge on relevant campus issues.
• Support student worker career readiness skill development by providing feedback and support in line with student developmental goals.

Requirements

• Bachelor’s degree in education, counseling, sociology, ethnic & racial studies, communications, or related field.
• Minimum of 3+ years' experience of demonstrated ability to work with students from varying backgrounds with an understanding of barriers to student success.
• Experience coordinating large-scale campus events and initiatives, including logistical planning, budgeting, and assessment.
• Experience designing and leading educational workshops and professional development sessions related to departmental mission, vision, and values.
• Experience training and supervising student staff.
• Demonstrated proficiency in oral and written communication skills.
• Demonstrated ability to work independently and as a part of a team.
• Strong computer proficiency with Microsoft Office applications.

Preferred Qualifications

• Experience in developing and implementing campus-wide programming on civil discourse, civic empowerment and discussions on various perspectives.
• Ability to engage in interdisciplinary collaboration with faculty, staff, and community partners to enhance student learning and engagement.
• Bilingual in English/Spanish, Hmong, or other languages.
• Master’s degree in student development, student affairs administration and higher education, or related field.
• Proficiency with social media.
• Strong computer proficiency with Shop UW+, Peoplesoft, Qualtrics, and Canvas.

Benefits

Your benefits add an additional 40%+ to the overall financial package from the university. Highlights include paid vacation for 12-month positions, excellent flexible health insurance with low co-pays and good coverage, paid holidays and paid sick days. After 5 years of employment, you become vested in the retirement system which ensures income post-career. Benefits at UWL are highly competitive with local industry and some of the strongest in state and nation. Benefit eligibility is determined at the point of hire. This information is provided for illustrative purposes only. Benefits are also pro-rated based on the appointment percentage.