Program Manager Director

About the role

Brown and Caldwell (BC) is a pioneer and recognized industry leader in wastewater, drinking water, water resources, stormwater, infrastructure, environmental planning and permitting, and program management. BC serves both municipal and private sector clients throughout the US. BC is seeking a Program Management Director to help lead large, high-profile capital programs nationwide.

Responsibilities

• Manage small or medium size programs (estimated total capital investment size between $100 M and $500 M).
• Ensure program goals and planned benefits align with program strategic and operational goals.
• Lead the program team, manage program resources, and responsible for developing strategy and roadmap for achieving program objectives.
• Support the development of team members, especially as it relates to delivery excellence, exceptional client service, and accountability.
• Lead decision-making guidance, roles, responsibilities, and processes to ensure that the program is managed effectively and in alignment with organizational policies.
• Recommend the best solutions to meet client needs and objectives.
• Implement financial controls, schedule management, risk management, quality assurance, and performance measurement.
• Change management leadership in identifying deviations from the plan, implementing corrective actions, and ensuring that the program remains aligned with its objectives.
• Monitor program performance to determine efficiency and determine areas for improvement.
• High value engagements with client senior leaders and important program stakeholders such as government leaders and public officials.
• Flexibility to adapt and execute various additional assignments based on evolving needs.

Requirements

• Plans and directs large programs and integrated teams through the program lifecycle phases to deliver value, financial performance, and benefits.
• Communicates effectively and demonstrates leadership by fostering trust, collaboration, and commitment among all parties involved.
• Interacts with client senior leaders and important stakeholders such as government leaders and public officials.
• Supports the development of team members, especially as it relates to delivery excellence, exceptional client service, and accountability.
• Facilitates program steering committee activities in partnership with clients to ensure success and adjudicate challenges affecting program implementation.
• Affirms that program risks are adequately managed for the benefit of the client and BC.
• Participates in program initiation activities that assure successful program startup and sustained implementation.
• Mentorship: Provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles.

Skills and Competencies

• Ability to lead cross-functional and integrated teams, communicate with program stakeholders, and skilled in navigating higher-level conflicts.
• Expert in program management and leading more challenging and larger project assignments on time and budget.
• Proven skills in program delivery lifecycle management phases, processes, and activities.
• Deep understanding of the industry and our clients.
• Advanced program controls, strong business and commercial acumen, and performance monitoring and reporting.
• Expert in program planning and initiation, change management, risk management, and quality management.
• Experience typically, a minimum of 15 years of related work experience in project management, program management or related field.
• Proven experience in successfully planning, delivering and executing small and medium programs.
• Proven experience in developing and implementing a successful sales technique strategy.

Preferred Experience

• Plans and directs large programs and integrated teams through the program lifecycle phases to deliver value, financial performance, and benefits.
• Communicates effectively and demonstrates leadership by fostering trust, collaboration, and commitment among all parties involved.
• Interacts with client senior leaders and important stakeholders such as government leaders and public officials.
• Supports the development of team members, especially as it relates to delivery excellence, exceptional client service, and accountability.
• Facilitates program steering committee activities in partnership with clients to ensure success and adjudicate challenges affecting program implementation.
• Affirms that program risks are adequately managed for the benefit of the client and BC.
• Participates in program initiation activities that assure successful program startup and sustained implementation.
• Mentorship: Provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles.

Education

• A bachelor’s degree in engineering, construction, business management or related field or equivalent experience is required.
• Program management certification or required to obtain in 6 months.