Program Manager - Community, Employment, and Residential

About the role

We are seeking a Program Manager to lead supports for individuals with developmental disabilities and acquired brain disorders. The ideal candidate will thrive on helping others achieve their goals through fostering independence.

Responsibilities

• Empower Independence: Help individuals advocate for themselves, initiate their own ideas, and exercise real choice in the supports they receive.
• Lead a Team: Recruit, train, and supervise a team of Direct Support Professionals (DSPs) and Job Coaches. Lead staff meetings and ensure consistent, high-quality coverage for all shifts. Provide on-call coverage on a rotating schedule with other Program Managers.
• Create Opportunity: Identify and secure employment opportunities tailored to each individual's unique skills and interests. Ensure they have the tools to meet employer standards and flourish in their careers.
• Cultivate Experiences: Encourage participation in social and cultural activities, ensuring a life well-lived in the community and at home.
• Collaborate & Monitor: Partner with families, guardians, nursing staff, and fellow managers to monitor well-being and adapt services as needs evolve.

Requirements

• A passion for advocacy and person-centered support.
• Strong leadership skills with the ability to mentor and motivate a diverse team.
• Excellent communication skills for navigating relationships with families, employers, and clinical staff.
• A proactive mindset ready to jump in and provide coverage or solve problems whenever necessary.
• Experience in supported employment, residential services, or community participation is preferred.

Qualifications

• Pre-employment Background Check Requirements: Criminal records, motor vehicle record, Bureau of Adult and Aging Services (BAAS), Division of Child, Youth and Families (DCYF), Office of Inspector General (OIG)