Program Manager – Change Management

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to clients worldwide. The client’s mission is to discover and deliver innovative medicines and solutions that address complex health issues and enhance people's lives.

Location: North Chicago, IL 60064 • Duration: 9 Months • Job Type: Temporary Assignment • Work Type: Onsite

Responsibilities

• Develop and maintain an integrated change and adoption plan aligned with program milestones, business outcomes, and implementation timelines.
• Track milestones, the evolution of the change, organizational readiness, adoption progress, and post‑implementation stabilization.
• Partner across business and technology domains to coordinate change activities, align stakeholders, and support consistent program delivery.
• Assess impacts to roles, processes, systems, stakeholder groups, and established ways of working.
• Identify readiness gaps, resistance points, dependencies, and adoption risks; develop practical mitigation and reinforcement actions.
• Prepare teams and leaders for new ways of working through targeted communications, engagement, training coordination, and ongoing support.
• Support the development and execution of an integrated change and adoption strategy tailored to program scope and stakeholder needs.
• Conduct stakeholder, impact, and readiness assessments to prioritize interventions and inform implementation decisions.
• Coordinate with project, process, communications, and training partners to deliver timely and consistent adoption activities.
• Maintain change plans, readiness actions, risks, decisions, and dependencies, and escalate issues when needed.
• Define and monitor readiness, adoption, proficiency, and stabilization measures to evaluate the effectiveness of change activities.
• Provide leaders and stakeholders with clear, timely reporting on adoption progress, risks, resistance, and required decisions.
• Coordinate post‑implementation support, feedback, reinforcement, and corrective actions to embed new processes and sustain intended outcomes.

Requirements

• Bachelor’s degree with a minimum of 5 years of relevant experience, or an equivalent combination of education and up to 8 years of related experience.
• Strong written and verbal communication skills, with the ability to engage stakeholders, build alignment, and collaborate effectively across business and technology domains.
• Demonstrated experience developing and executing structured change strategies, impact assessments, readiness plans, communications, training coordination, and resistance management activities.
• Proven ability to prepare teams for new ways of working, measure adoption, address barriers, and reinforce sustainable behavior and process changes.
• Strong planning and organizational skills, with the ability to manage milestones, dependencies, risks, actions, and multiple priorities in a complex environment.

Preferred Qualifications

• Experience in the pharmaceutical, healthcare, or another regulated industry.
• Practical experience applying change and adoption methodologies such as ADKAR or PDCA.

Pay

$75.00–$82.00 per hour

Work Environment

Combination of group and individual setting.