Program Manager, Cardiovascular Care

Job Summary

The Program Manager for Cardiovascular Care plays a vital role in ensuring high-quality care throughout the continuum for patients, while consistently working to achieve optimal outcomes. This position is responsible for providing comprehensive oversight, direction, coordination, and care throughout the continuum for cardiovascular patients, from admission through discharge.

Primary Duties and Responsibilities

• Improvement: Manages, develops, implements, and evaluates systems and programs to enhance the quality of care throughout the patient care continuum, making it easier for front line clinicians to deliver care.

• Communication and Collaboration: Aligns, partners, and collaborates with the GWTG-CAD and Cath PCI abstractors. Engages with and collaborates with other peer Program Managers (Cardiovascular) in developing and implementing a Standard for Emory H&V. Communicates and collaborates with members of the multi-disciplinary team.

• Process Optimization: Optimizes processes to minimize delays in care, including but not limited to; prehospital registration, activation before ambulance arrival, implementation of ED protocols for direct transfer to the CCL, dc process.

• Patient Care: Follows patients from presentation to discharge to ensure care strategies are implemented, such as, d/c medications, referral to cardiac rehab, etc. Engages with and follows up with the clinical team to complete prior to patient d/c.

• Compliance and Standards: Knowledge and understanding of the registry and accountable metrics and definitions, with the ability to facilitate change when needed. Ensures compliance with national standards for quality of care.

• Education and Training: Plans, creates, and presents orientation sessions, educational opportunities, and in-service programs related to patient care and management. Participates in or leads both professional and community events, whether clinical or non-clinical. Serves as a resource to staff and clinical team.

• Feedback, Improvement, Policy: Provides prompt feedback on opportunities and/or gaps of care/process. Facilitates and/or assists in developing standards of care, policies, and procedures that promote optimal care.

Qualifications

• Education: Bachelor's degree in Nursing, Healthcare Administration, or a related field.

• Experience: Five (5) years of experience as a Registered Nurse, with at least 1 year in complex hospital setting.

• Licensure: Must have a valid, active, and unencumbered nursing license or temporary permit as approved by the state board.