Program Manager, Brand Events, Brand Engagement & Experiences

About the role

Whole Foods Market is the leading natural and organic foods retailer, and we're building brand programs, partnerships, and storytelling to match. Our Brand Engagement & Experiences team sits at the intersection of food culture, purpose-driven content, and immersive activations that connect customers, team members, and communities to the higher purpose at the heart of our brand: Nourishing People and the Planet. We are seeking a Program Manager to support the planning and execution of customer-facing events by creating scalable processes to stand up multiple high-impact, experiential moments that build Whole Foods Market brand love.

Key job responsibilities

• Work with Experiential lead to support the planning and execution of customer-facing events
• Coordinate event logistics including vendor management, supplies, signage, transportation, and venue requirements
• Support on-site event execution, troubleshooting operational issues and ensuring a positive customer experience
• Own and track event communication, registrations and post-event feedback
• Identify opportunities to improve event processes, increase efficiency, and enhance the customer experience
• Support project management of annual Trends Report as needed, including integration of trends into experiential events

Basic qualifications

• Bachelor's degree in a relevant field or equivalent work experience
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• Experience managing projects in a fast pace environment
• Experience in computer skills, including proficiency in MS Office (Word, Excel, PowerPoint)
• 3+ years of experience in event management, experiential marketing or related field

Preferred qualifications

• Experience supporting live event or activation execution
• Experience in the grocery industry
• Experience with event management tools and registration platforms
• Experience with virtual and hybrid event formats

Location: USA, TX, AUSTIN

Base salary range: 55,600.00 - 97,400.00 USD annually

Company: Amazon.com Services LLC