Program Manager

Position Summary

The Program Manager – TTA Provider leads the design, implementation, and management of high-impact consulting, training, and technical assistance (TTA) initiatives at the intersection of public safety and public health. This position is highly visible and outward-facing — serving as a lead trainer, facilitator, and subject-matter expert for statewide and national initiatives.

Essential Duties And Responsibilities

• Lead and manage multidisciplinary consulting, training, and technical assistance projects that strengthen collaboration between first responders and community-based behavioral health systems.
• Serve as a primary facilitator, trainer, and presenter at meetings, conferences, and public events, representing CHJ and TASC with professionalism and subject-matter expertise.
• Design and deliver interactive trainings, workshops, and learning experiences (virtual and in-person) tailored to the needs of law enforcement, behavioral health, and community partners.
• Develop and present compelling content for reports, guides, curricula, slide decks, and public presentations.
• Conduct stakeholder interviews, facilitate group discussions, and translate findings into actionable recommendations and deliverables.
• Build and maintain strong, strategic relationships with clients, funders, consultants, and partner organizations, ensuring excellent communication and customer service.
• Manage project budgets, work plans, timelines, and deliverables, ensuring accuracy, accountability, and compliance with funder requirements.
• Provide clear and timely project updates, reports, and documentation for internal and external stakeholders.
• Cookordination and oversee project teams, consultants, and cross-functional staff to deliver high-quality results on time and within scope.
• Protect confidential and proprietary information in accordance with TASC policy and applicable laws.

Qualifications

• Bachelor’s degree required; Master’s degree in public health, public policy, criminology, or related field preferred.
• Minimum 2–4 years of relevant professional experience in public health, criminal justice, behavioral health, or related systems.
• Experience with deflection, pre-arrest diversion, co-responder, or community responder models is highly preferred.
• Demonstrated success managing complex projects and partnerships across multiple sectors, preferably within grant- or contract-funded environments.
• Proven ability to design and deliver high-impact consulting, facilitation, and technical assistance services, both independently and collaboratively.
• Expert-level public speaking and presentation skills, with the ability to confidently engage large audiences of executives, policymakers, and practitioners; moderate panels and discussions; and represent CHJ at conferences, statewide summits, and national events.
• Advanced written communication skills, including the ability to produce reports, presentations, and strategic documents for a range of audiences.
• High proficiency in Microsoft Office Suite, Google Workspace, and Adobe products.
• Strong organizational and analytical skills, including attention to detail, time management, and financial tracking.
• Exceptional interpersonal and leadership abilities, with a proven capacity to build trust, foster collaboration, and motivate cross-functional teams.