Program Manager

About the role

The IT Program Manager is responsible for leading and managing a team of senior project managers and project managers to successfully deliver a portfolio of work across OhioHealth care sites. The portfolio includes complex, cross-functional system implementations, digital transformations, infrastructure modernization, facility expansions, and cybersecurity programs aligned to OhioHealth’s strategic goals.

Responsibilities

• Lead a team of project managers and senior project managers in the delivery of a portfolio of projects, ensuring alignment with strategic objectives and adherence to the Solution Delivery framework.
• Ensure all project managers develop and maintain project artifacts to support scope, schedule, status communication, budget, and risk management.
• Drive alignment between IT project management, vendor project management, and operational leadership for enterprise-wide initiatives.
• Manage resourcing needs to support delivery of the portfolio.
• Interview, hire, and onboard both internal and external project managers.
• Coach, mentor, and serve as the escalation point for project managers.
• Creatively solve problems, remove roadblocks, and escalate appropriately.
• Manage vendor relationships to support project management staffing.
• Monitor overall financial performance of the portfolio of projects, partnering with finance to align on overall actual and forecasted capital and operating expenditures.
• Establish and facilitate program steering committees and governance, ensuring efficient processes and decision making with effective communication and transparency.
• Build trusted partnerships across clinical, operational, financial, design and construction, and technical organizations including applications, infrastructure, and security.
• Partner with product managers, engineers, and business leaders to modernize platforms, enable AI and analytics capabilities, improve customer/patient experiences, and continuously optimize delivery processes.
• Collaborate with peers to continuously improve the maturity of the Solution Delivery organization.
• Establish and/or optimize governance structures which promote transparency of project status, risks, and issues, and identification of needed executive decisions.
• Develop tools to automate manual project management deliverables and processes, improving efficiency.
• Represent IT Solutions Delivery in enterprise forums and collaborate with the EPMO to drive project success.
• Translate business goals into executable roadmaps and coordinating cross-functional teams across Product, Engineering, Data & Analytics, and business operations to deliver measurable outcomes.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, Engineering, or related field or equivalent experience.
• 10+ years of progressive experience managing complex IT programs or portfolios.
• PMP certification preferred.
• Experience with Agile, Waterfall, and hybrid delivery models.
• Familiarity with IT governance, architecture, and cybersecurity frameworks.
• Experience in Healthcare (Epic).

Skills

• Program management.
• Epic.

Benefits

This position offers a pay range of $70.00 - $85.00/hr. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave), Workplace Type, and Hybrid position in Columbus, OH.