Program Manager

Essential Job Responsibilities

• Prioritize, plan, and manage strategic enterprise projects and programs
• Ensure program strategic alignment and manage dependencies, risks, and issues through proactive mitigation, escalation, and resolution
• Lead cross-functional teams and manage shared resources across projects
• Track program goals, timelines, budgets, and deliverables, removing barriers to success
• Lead change management activities for assigned projects and programs to drive change readiness, adoption, and business value realization
• Collaborate cross-functionally with executive sponsors, department leaders, and subject matter experts to ensure successful initiative execution and alignment with strategic priorities, while adapting to evolving priorities and navigating complex situations

Governance & Reporting

• Communicate program status, risks, and dependencies to the ePMO Director and senior stakeholders to enable data-driven decision making
• Provide accurate program metrics and insights to support portfolio-level reporting and executive dashboards
• Drive transparency and accountability across programs through effective reporting, adherence to established governance standards, and communication practices that create clarity amid ambiguity

Leadership & Continuous Improvement

• Lead and mentor Project Managers to ensure consistent and successful project delivery, providing direction and clarity in complex or ambiguous situations
• Partner with the ePMO Director to enhance and mature processes, tools, and governance standards to promote continuous improvement and operational excellence