Program Manager
Opportunities, Inc. · Gaithersburg, MD · 2 wk ago
On-siteInformation Technology$70k–$75k/yrFull-time
Essential Functions
- Staff Support Development and Oversight
- General Tasks
- Programmatic Oversight
- Employment Services Oversight
- Quality Assurance
- Person-Centered Planning
- Admissions, Reviews, and Discharges
Qualifications and Desired Skills
- Bachelor’s degree in related field. Master's degree preferred.
- Creativity related to implementation of services.
- Knowledge regarding the system of supports and Waiver services offered through the Developmental Disabilities Administration (DDA).
- Self-Starter with a proven track record taking initiative to complete tasks.
- The ability to manage multiple tasks and priorities in an effective manner.
- Strong organization and time management skills.
- Works well within diverse populations building appropriate rapport while demonstrating cultural competence.
- Effective and strong communication and interpersonal skills.
- Proficiency in using Microsoft Office suite.
- Prior experience working in LTSS and iCareManager preferred.
- Minimum of 5 years' experience working with adults with intellectual and developmental disabilities, a relevant Degree can substitute for experience.
- Understanding of and ability to share information regarding activities and resources in Montgomery County and for Prince George's County.
- Strong analytical, problem solving and troubleshooting abilities: with strong data analysis acumen and focus on accuracy and attention to detail.
- A valid driver's license, clean driving record, reliable transportation and be willing to drive company vehicles.
Week in the Life
- Hold Program Team Meeting with all Support Coordinators, CSP, & ES.
- 1:1 with Support Manager to review how things are going with people in services and any barriers.
- Review and approve important PCP documents such as PCP Reviews, SIP, 1 -Page Profile.
- Provide 1:1 supervision to direct support staff to review how things are going with people in services and any barriers or support needs.
- Identify training needs of team members and come up with a plan to provide professional development.
- Manage scheduling of meetings with staff and PC Pre-Planning meetings in line with the overall program.
- Schedule Employment Services with ES on team and put them on the person's schedule.
- Complete Incident Report in iCM & PCIS2.
- Approve staff time in ADP.
- Gather documentation upon request for utilization review.
- Check schedules for purpose, quality.
- Verify activities on schedules through Geotab and/or other data.
- Visit a group in the community to observe and provide on the job training.