Jobs · Information Technology · Michigan

Program Manager

OneMagnify · Detroit, MI · 1 wk ago
Information TechnologyFull-time

Role Summary

As a Program Manager within OneMagnify’s Enterprise Program Management Office (EPMO), you’ll lead the delivery of complex, multi-workstream programs for enterprise clients. This role sits at the center of strategy, delivery, and client leadership—connecting teams, managing risk and economics, and keeping programs moving with clarity and confidence. Your success directly impacts client trust, delivery quality, and business outcomes across integrated marketing, data, and technology initiatives.

What you’ll do

  • Own End-to-End Program Delivery
  • Maintain a comprehensive view of program health, balancing client expectations, delivery realities, and internal commitments.
  • Serve as the primary escalation point for program-level decisions, risks, and trade-offs.
  • Lead Cross-Functional Coordination
  • Orchestrate work across strategy, creative, analytics, engineering, and delivery teams to ensure integrated execution.
  • Lead dependencies across projects and practice areas, keeping teams aligned and moving forward together.
  • Facilitate effective client and internal forums that drive decisions and momentum.
  • Guide Clients with Confidence
  • Act as a trusted partner to clients, leading program kickoffs, status discussions, and key milestone conversations.
  • Translate complex delivery details into clear, actionable insights for client partners.
  • Drive consistent communication and engagement plans that keep everyone aligned and informed.
  • Lead Program Economics and Resources
  • Own program financials, including forecasting, budgeting, reconciliation, and invoicing, with a focus on accuracy and profitability.
  • Plan and forecast resourcing needs across programs, partnering with delivery and operations leaders to staff effectively.
  • Support SOW development by defining scope, timelines, and cost implications for new and in-flight work.
  • Ensure Quality, Risk, and Performance
  • Establish and maintain quality standards across all projects within a program.
  • Proactively identify risks and develop mitigation strategies before issues impact delivery.
  • Track and report on program performance—scope, schedule, budget, and resourcing—using clear, meaningful metrics.
  • Lead retrospectives and lessons-learned activities to continuously improve delivery.

What you’ll need

  • Bachelor’s degree or equivalent professional experience in project management, business, or a related field.
  • 6+ years of experience leading complex projects, with demonstrated ability to coordinate several workstreams or programs simultaneously.
  • Strong foundation in program and project management methodologies, including Agile delivery models.
  • Proven experience managing program financials, budgets, forecasts, and resource planning.
  • Comfort leading client conversations and influencing partners at multiple levels.
  • Proficiency in tools such as PowerPoint and Excel; experience with Jira, monday.com, and Workday strongly preferred.
  • Experience delivering digital, marketing, content, or IT-related initiatives.
  • Future-Ready Skills (Nice to Have)
  • Experience delivering work in integrated marketing, consulting, or digital services environments.
  • Familiarity with marketing technology platforms, CRM ecosystems, or data-driven customer experience programs.
  • Exposure to AI-enabled workflows, automation, or data-focused delivery models.
  • Experience working within platform-based or enterprise delivery frameworks.
  • Program management certification (PMP and/or PgMP).

Benefits

We believe great work happens when people have the support and flexibility they need to thrive. Our benefits include medical, dental, and vision coverage, a 401(k) retirement plan, paid holidays, and Flexible Time Off (FTO) so you can take time away to recharge when you need it. We also offer additional programs focused on wellness, financial security, and professional growth.

About the role

We are an equal opportunity employer. We believe that Innovative ideas and solutions start with unique perspectives. That’s why we’re committed to providing every employee a workplace that’s free of discrimination and intolerance.

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