Program Manager

About the role

NTT DATA Services currently seeks a Program Manager to join our team in the US, remote. This role is for a strategic healthcare technology initiative leader.

Responsibilities

• Lead and oversee enterprise-level healthcare technology programs supporting mergers, acquisitions, divestitures, and EHR/application integration initiatives.
• Partner with executive leadership, business stakeholders, and technical teams to align program objectives with organizational strategy.
• Provide program-level governance, leadership, and decision-making throughout the project lifecycle.
• Mentor, coach, and oversee multiple project managers, ensuring consistency in execution and reporting.
• Develop and maintain program roadmaps, work breakdown structures (WBS), and consolidated program schedules.
• Manage program budgets exceeding $1 million, including forecasting, financial tracking, and risk mitigation.
• Facilitate recurring governance meetings, executive status reviews, risk assessments, and issue resolution sessions.
• Cook up with operational and technical leaders to ensure successful delivery of technology solutions.
• Lead go-live activities, readiness assessments, activation planning, and Go/No-Go decision support.
• Monitor program performance, dependencies, and resource allocations across multiple projects.
• Drive executive-level reporting and portfolio prioritization activities.
• Leverage tools such as ServiceNow, Smartsheet, and Google Workspace to track, analyze, and communicate program performance.
• Assess risks, identify mitigation strategies, and ensure successful program outcomes in a fast-paced environment.

Qualifications

• 8+ years of experience managing large-scale strategic programs.
• 3+ years proven experience leading healthcare technology programs.
• 3+ years of direct experience managing mergers, acquisitions, divestitures, or healthcare integration initiatives.
• Bachelor's degree or equivalent combination of education and experience.

Preferred Qualifications

• PMP, PgMP, Six Sigma, or equivalent project/program management certification.
• Experience supporting or overseeing EHR implementations, application integrations, or healthcare IT transformation programs.
• Experience managing program budgets exceeding $1 million.
• Experience leading and mentoring project managers within a program structure.
• Strong executive communication, stakeholder management, and presentation skills.
• Experience working with external vendors, partners, and consulting organizations.
• Ability to manage multiple competing priorities while driving strategic outcomes.
• Strong analytical, organizational, and problem-solving capabilities.
• Experience utilizing ServiceNow for project portfolio management, reporting, and analytics.
• Experience with Smartsheet and Google Workspace environments.

Benefits

This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.