Program Manager

About the role

Nava is a consultancy and public benefit corporation working to make government services simple and effective. The Program Manager will lead the delivery and client engagement efforts on a group of strategic contracts.

Responsibilities

• Cultivate strong, trusting relationships with government partners and maintain high situational awareness at the agency level
• Proactively detect and resolve risks collaboratively with the delivery team and program stakeholders
• Engage clients on a continuing basis to ensure their needs are met or exceeded, understand their vision, collaborate to solve issues, and communicate progress transparently
• Maintain awareness of the broader project landscape and potential for new opportunities and risks, growing the portfolio accordingly
• Collaborate across projects and the organization to proactively anticipate and solve problems across delivery
• Support the creation of delivery environments built on mutual trust between government partners and our team
• Scale efforts through a team of project managers and other functional delivery leads
• Manage all contracts and finances within your portfolio in coordination with the finance team and coordinate necessary contract modifications
• Set and uphold standards for delivery excellence and client service
• Apply Nava's policies and guidance at the program level (E.g. utilization guidance)
• Participate in developing and delivering company objectives and key results

Requirements

• Experience with Custom Software or Cloud infrastructure programs/projects
• Experience working with or for government agencies
• Experience with growing agile development teams and managing projects at scale
• Experience with agile frameworks like scrum, kanban, or SAFe and agile development practices such as continuous integration and continuous delivery
• An empathetic communicator and relationship builder with a service-oriented approach to supporting the program team and clients
• Adaptable problem solving and ability to deal with multi-dimensional challenges involving many organizations, processes, cultures, and technologies
• A highly organized individual who cares deeply about building and growing a sustainable, culture-conscious business
• A strategic approach to delivery planning and contract management over the medium-term and long-term
• An iterative approach to execution that emphasizes rapid team progress
• Able to maintain broader situational awareness beyond the immediate team
• Excellent written and verbal communication skills

Desired skills

• Program Management experience within a government space
• Experience launching new production systems with high public visibility
• Experience with long-term, complex, and ambiguous IT modernization efforts
• Experience with using common project management tools like Jira and Confluence
• Project management in a government context
• Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders
• Experience managing projects that provide production operations and support alongside ongoing product/feature development

Compensation

$157,500 - $177,300 USD

Other requirements

• Legal authorization to work in the United States
• Ability to meet any other requirements for government contracts for which candidates are hired
• Work authorization that doesn’t require visa sponsorship, now or in the future
• May be subject to a government background check or security clearance, depending on the contract

Perks working with Nava

• Health coverage
• Insurance coverage
• Time off
• Company holidays
• Annual bonus
• Parental leave
• Wellness program
• Virtual care
• Sabbatical leave
• 401(k) match
• Flexible work
• Home office setup
• Utility support
• Learning opportunities
• Development opportunities
• Referral bonus
• Commuter benefits
• Supportive culture

Location

We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin

Equal Employment Opportunity

Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.