Program Manager

About the role

The Program Manager will lead, develop, implement, and manage specific core applications within the company.

Responsibilities

• Administer assigned core applications.
• Aid in planning, designing, and developing enhancements to core applications and offer recommendations for new programs under consideration.
• Meet with decision-makers, process owners, and end-users to define business requirements and system goals, and identify and resolve core business application issues.
• Analyze the effectiveness and efficiency of existing applications and develop strategies for improvement or further leveraging these systems.
• Assist all users with core application-related inquiries and concerns.
• Create, execute, and document test plans for all core application enhancements and upgrades.
• Create and execute application roadmaps and conduct or coordinate training on core applications as needed.
• Serve on task teams (e.g., Application Vendor Analysis, Process and Policy Research).
• Collaborate with internal and external auditors as necessary.
• Maintain and enhance skills through formal and informal training opportunities.
• Vacation project sites as needed to ensure successful implementation and user adoption.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree (BA/BS) in Management Information Systems, Business, or related field, or 5-7 years of related experience and/or training, or equivalent combination of education and experience.
• Experience working with programs such as Procore or InEight is preferred.
• Proven experience with Viewpoint, Procore, B2W, and other company core applications.
• Knowledge of Project Management Information Systems (PMIS) and familiarity with software tools like InEight, Procore, and HCSS.
• Effective teamwork and customer-centered approach.
• Excellent written, oral, and interpersonal communication skills.
• Ability to write reports, business correspondence, and procedure manuals.
• Effectiveness in presenting information and responding to questions from various groups.