Jobs · Information Technology · Massachusetts

Program Manager

Massachusetts General Hospital · Boston, MA · 1 wk ago
Information Technology$79k–$129k/yrFull-time

Principle Duties and Responsibilities

  • Work with center leadership and staff alike to manage large educational and training programs, orchestrating competing priorities, deadlines, and workload.
  • Supervise, coach, and develop junior staff and trainees, including:
    • Provide daily oversight and direction.
    • Meet at least weekly with the research team.
    • Facilitate career development opportunities.
    • Work with the research team to recruit new trainees as needed and facilitate recruitment efforts.
    • Meet regularly with leadership to discuss strategic planning, opportunities to enhance operations, and management approaches.
    • Ensure research integrity, including data documentation and data management, by developing best practices, providing ongoing training, and monitoring for adherence.
    • Monitor personnel resource allocations and advise leadership on factors affecting delivery of milestones.

Administrative Management

  • Coordinate all administrative aspects of educational programs.
  • Plan for and meet project goals, deliverables, tasks, timeline, and research team.
  • Throughout project duration, plan, track, and report on project tasks, responsible parties, timelines, etc.
  • Delegate project tasks among project teams.
  • Proactively take steps to help others move forward, whether it is planning project-specific meetings, getting people to make decisions, bringing in additional resources, etc.
  • Create and maintain project management platforms and websites.
  • Help with submission of federal and foundation grants, as well as progress reports.

Skills & Competencies Required

  • Planning, Organizing and Coordinating
  • Time management skills with the capability to prioritize among multiple requests from multiple individuals and the ability to change direction in response to a fluctuating work environment.
  • Strong attention to detail and accuracy in managing timelines, budgets, and study milestones.
  • Team Management
  • Ability to work successfully in a collaborative environment.
  • Ability to manage diverse teams with different skillsets, work styles, and professional roles.
  • Results Oriented and Initiative Driven
  • High personal work standards and sense of urgency about results - Ability to anticipate the needs of the group in a fast-paced environment.
  • Problem-solving ability, including the ability to gather information, identify resources, and imagine alternatives.
  • Demonstrates initiative and identifies key priorities, even in ambiguous situations with limited direction.
  • Ability to work effectively under pressure and within short time constraints.
  • Consistently demonstrates a positive, "can-do" attitude.
  • Communication Skills
  • Excellent written and verbal communication skills - Expertise in cross-functional communication.
  • Cognizant and respectful of cultural differences in communication approach.
  • Ability to build strong relationships, read a room, and influence people at all levels.
  • Ability to represent the CHOIR with the utmost professionalism and ability to build strong relationships inside and outside the team.
  • Analytical Skills and Problem-Solving Skills
  • Intellectual curiosity and willingness to learn.
  • Strong data management and analytical skills for tracking study performance, ensuring accuracy and compliance.
  • Rigorous academic and/or professional background including clinical or research work.
  • Basic familiarity with health outcomes/epidemiology research and/or clinical trials.
  • Fiscal Responsibility
  • Develop and implement complex multi-site, multi-year budgets with Center Director and Co-Investigators.
  • Collaborates with grants management to monitor project expenses and projections.
  • Completes documentation and submits charges for reimbursement in a timely manner.

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