Program Manager

Responsibilities

• Maintain daily communication with customers and internal teams in Lansing.
• Support customer meetings related to changes in 4M (Material, Machine, Method, Manpower) and manage the 4M timeline on-site or via conference calls.
• Publish internal implementation plans to relevant departments.
• Collaborate with PM CS representatives on change management, including PPAP status and part number changes.
• Oversee program milestones and risk management, ensuring material and timing impacts are monitored, such as line readiness and PPAP schedules.
• Manage revenue control and generate accurate monthly reports.
• Ensure product quality through processes like GM APQP, distributing tasks to relevant departments and addressing customer needs.
• Develop preliminary sales plans based on internal production schedules and external shipping plans.
• Analyze customer demand (EDI & pre-production orders) and set shipping plans based on daily production schedules.
• Manage returnable shipping packages/trays.
• Oversee accounts receivable/payable to ensure no discrepancies between shipped and received quantities.
• Maintain daily communication with customers and LGESMI Lansing personnel, preparing for meetings related to demand, sales, and project timelines.
• Lead cross-functional reviews to capture internal and customer requirements, both commercial and technical.
• Engage in sales activities for assigned customers and articulate project challenges to stakeholders for escalation and guidance.
• Handle all preparations and coordination for customer visits and audits.

Qualifications

• Preferred experience in both sales and program management roles.
• Familiarity with customer-related websites such as OpenText, GM Supply Power, and Ford Supplier Portal is preferred.
• Experience in the automotive/ESS industry with general work process standards, such as those of GM and Ford (e.g., PPAP, 4M change), is preferred.
• Hightly organized with strong attention to detail.
• Experience: 3+ years of experience in program managing, or sales operations, preferably in the automotive/ESS industry.