Program Manager

About the role

We are seeking an enthusiastic and professional Program Manager to join our team! In this position, you will be able to convey your passion for helping others by leading a dynamic team and bringing an energetic and positive approach while working with the individuals we serve!

Responsibilities

• Managing and supervising staff, ensuring they adhere to company policies and procedures.
• Responding to and resolving unexpected situations or emergencies that might arise during shift.
• Completing necessary paperwork, reports and other administrative duties.
• Communicating and coordinating with other departments (e.g., Day Hab, Academic, Nursing, Maintenance) to ensure quality of care for clients and functioning of all supporting programs.
• Developing staff schedules, ensuring required coverage and program safety, interviewing and hiring program staff with administrative support.
• Supporting physical, social and communicative development of clients through carryover of recommended supports or interventions (aligned with speech, PT, nursing or other professionals) into the residential setting and increasing independence of clients across residential-based skills.
• Developing and implementing recreational activities on and off campus with support from assistant program managers and other staff as needed.

Requirements

• Must be 21 years or older.
• Bachelor’s degree in a human services or at least 4 years of experience in the human services field.
• Supervisory experience; 2 years of experience with clients with intellectual disabilities.
• Must be MAP certified.
• Must have the ability to communicate effectively and professionally.
• Must have a valid driver’s license (MA, NY or CT).