Program Manager

Responsibilities

• Provides system-wide management, planning and implementation of digital functionality to support the INTEGRIS digital front door, virtual visits including consumer based peripheral devices, and other digital solutions as directed.
• Responsible for planning, managing, executing and advancing the digital footprint to include understanding the voice of the customer.
• Supports the implementation of digital health functions, objectives, and strategy to include development and driving of project plans and identification of resource requirements.
• Establishes priorities based upon importance and urgency to ensure completion of projects.
• Sources and analyzes consumer behaviors and voice of the customer to create customized technology that demonstrates value for consumers.
• Captures and coordinates the day-to-day activities of the program including the development of key metrics and targets.
• Develops, executes and monitors ongoing projects to ensure timeliness of deployment.
• Ensures reliability of digital solutions and when required leads troubleshooting efforts for rapid resolution.
• Identifies opportunities for digital programming to include vetting of solutions and making recommendations for engagement.
• Affirms technical and operational opportunities.
• Collaborates with Information Technology and outside vendors to ensure support within the current infrastructure and architecture.
• Ensures compliance with security and regulatory requirements.
• Communicates across the organization and educates on opportunities, benefits, and functionality.
• Acts as liaison with the relevant work groups to include clinical work areas.
• Sets and assigns activities to members of the project team and follows up to ensure appropriate, timely execution of project tasks.
• Develops and manages project budgets including grants associated with virtual health delivery.
• Develops business cases for new solutions.

Qualifications

• Masters degree preferred in business, Management, Healthcare Administration or related field
• Or Bachelors Degree with 2 years relevant experience

Benefits

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Normal office environment.