Program Manager

Job Summary

The Program Manager is responsible for overseeing service delivery, team operations, and the provision of recovery-focused, person-centered care delivered through a trauma-informed perspective. This role provides direct supervision to assigned staff, ensuring excellence in client care, professional development, self-care, time management, and performance through regular coaching, feedback, and evaluation. The Program Manager develops and implements strategies to support continuous program growth, operational efficiency, and the achievement of contractual and budgetary goals. By engaging and empowering staff, this position ensures the highest quality of care while promoting the effective and efficient use of resources. With a broad scope of responsibility, the Program Manager provides leadership and oversight for programs, clinics, and personnel, and may also carry an individual caseload. Depending on unit protocols, on-call responsibilities may be required.

About the Role

This role requires regular, predictable attendance and may require a flexible work schedule. Integral Care employees are expected to maintain a trauma-sensitive workplace, embrace trauma-sensitive and informed practices, and foster a supportive and welcoming environment of care.

Requirements

• Education: Graduated from an accredited college or university with a Bachelor's degree in Human/Behavioral/Social Services or a related field. Master's degree preferred.
• Licenses: Current and valid driver's license and a clean driving record. LPC, LCSW, Licensed Psychologist, or LMFT.
• Experience: 3 years of supervisor or administrative oversight.

Qualifications

• Ability to engage and empower staff.
• Leadership and oversight skills for programs, clinics, and personnel.
• Flexibility to handle on-call responsibilities as needed.

Skills

• Supervisory and administrative oversight skills.
• Strategic planning and implementation.
• Client care and professional development.
• Operational efficiency and resource management.

Benefits

• Medical, Dental, and Vision insurance.
• Generous vacation/holiday/sick leave.
• Life and Short-term/Long-term Disability Insurance.
• Employee Assistance Program (EAP).
• 403(b) retirement account.
• Gold's Gym membership discount.
• Mileage reimbursement.

Pay

$86,088.83 - $109,652.61 annually.

Schedule

Full-Time. Workdays: Monday - Friday. Workhours: 8:00AM - 5:00PM, (may vary).

Why Join Us

Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities. By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us, and together we can help improve the quality of life for the people we serve.