Program Manager

Program Manager Job Summary

The Program Manager will oversee and support the operational performance of the Hospitalist and Emergency Medicine programs within the assigned division, focusing on areas such as revenue flow, clinician credentialing/enrollment, HR, and payroll.

What You Will Do

• Oversees and supports the clinician onboarding process, credentialing and enrollment process; ensures completion is done in a timely manner.
• Oversees and supports effective communication with clinicians and Medical Staff Office personnel on a regular basis about progress and status staff privileges for individual programs.
• Manages the development of documentation methods utilized in the onboarding process.
• Covers the receipt, processing and completion of all items required for the HR onboarding process (drug screening, background checks).
• Orders lab coats, supplies, business cards, etc.
• Oversees and supports the completion and updating of CAQH (Council for Affordable Quality Healthcare) for all program clinicians.
• Receives and processes information about proposed clinician change(s) from management, regional directors and facility medical directors.
• Oversees and supports coordination with Health Care Indemnity, Inc., to ensure coverage of professional and general liability for clinicians.
• Manages the payroll process for clinicians ensuring all time is properly reported and schedule changes are accurately documented and completed in a timely fashion.
• Collaborates with all Service Center departments on a regular basis to resolve outstanding items from each of the following areas: Clinician Enrollment, Human Resources, Accounting, Accounts Payable, and Billing Collection Team, including chart deficiency escalations.

Qualifications

• Bachelor’s degree in Health or Business Administration or related field highly preferred.
• Two or more years of healthcare experience.
• Experience in the following areas is preferred: physician practice management, support service operations; project management experience is preferred.
• Working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).