Program Manager

Program Manager Job Summary

The Program Manager will oversee and support the operational performance of the Hospitalist and Emergency Medicine programs for the assigned division, focusing on revenue flow, clinician credentialing/enrollment, HR, and payroll for clinicians in the programs.

What You Will Do

• Oversees and supports the clinician onboarding process, credentialing and enrollment process; ensures completion is done in a timely manner.
• Oversees and supports effective communication with clinicians and Medical Staff Office personnel on a regular basis about progress and status staff privileges for individual programs.
• Manages the development of documentation methods utilized in the onboarding process.
• Captures and processes information about proposed clinician change(s) from management, regional directors and facility medical directors.
• Coordinates with Health Care Indemnity, Inc., to ensure coverage of professional and general liability for clinicians.
• Manages the payroll process for clinicians ensuring all time is properly reported and schedule changes are accurately documented and completed in a timely fashion.
• Coordinates with all Service Center departments on a regular basis to resolve outstanding items from each of the following areas: Clinician Enrollment, Human Resources, Accounting, Accounts Payable, and Billing Collection Team, including chart deficiency escalations.

Qualifications

• Bachelor’s degree in Health or Business Administration or related field highly preferred.
• Two or more years of healthcare experience.
• Experience in the following areas is preferred: physician practice management, support service operations; project management experience is preferred.
• Working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).

Benefits

HCA North Florida Division offers a comprehensive benefits package that includes:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.

Note

Eligibility for benefits may vary by location. Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare's graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder