Program Manager

Key Responsibilities

• Direct all lifecycle phases of complex system integration projects—from initial requirements gathering and design review through field testing, safety certification, and full revenue operations.
• Synchronize workstreams across geographically distributed teams (including offshore software development, hardware manufacturing, and localized field engineering) to maintain a unified master schedule.
• Serve as the trusted, single point of contact for regional transit agency leadership. Confidently manage expectations, facilitate progress reviews, and negotiate technical or operational scope changes.
• Maintain absolute fiscal oversight of programs exceeding $25M in value. Proactively identify, track, and mitigate technical risks, supply chain bottlenecks, and deployment variances before they impact milestones.
• Manage critical third-party vendors and field installers, ensuring strict adherence to Key Performance Indicators (KPIs), service level agreements (SLAs), and rigorous regional transit safety standards.

Position Requirements

• Experience: Minimum of 6–8 years of progressive program management experience, specifically leading large-scale system integration projects within transit fare collection, electronic payments, tolling, or highly parallel mission-critical public infrastructure.
• Education: Bachelor’s degree.
• Methodologies & Tools: Proven mastery of both Agile and Waterfall project management frameworks. Deep proficiency with enterprise scheduling and tracking software (e.g., MS Project, Jira, Confluence).
• Leadership: Demonstrated experience leading matrixed, global teams across multiple time zones without direct line-reporting authority.
• Location & Mobility: Must be based in or willing to relocate to the DMV region. Ability to travel frequently to local client sites and regional transit hubs for field alignment, compliance testing, and executive governance meetings.

Minimum Qualifications

• Experience: Minimum of 6–8 years of progressive program management experience, specifically leading large-scale system integration projects within transit fare collection, electronic payments, tolling, or highly parallel mission-critical public infrastructure.
• Education: Bachelor’s degree.
• Methodologies & Tools: Proven mastery of both Agile and Waterfall project management frameworks. Deep proficiency with enterprise scheduling and tracking software (e.g., MS Project, Jira, Confluence).
• Leadership: Demonstrated experience leading matrixed, global teams across multiple time zones without direct line-reporting authority.
• Location & Mobility: Must be based in or willing to relocate to the DMV region. Ability to travel frequently to local client sites and regional transit hubs for field alignment, compliance testing, and executive governance meetings.

Preferred Qualifications

• Education: Degree in Electrical Engineering, Mechanical Engineering, Systems Engineering, Computer Science, or a related technical discipline.
• Industry Credentials: PMP (Project Management Professional) certification and/or Scrum Master (CSM) certification is highly desirable.
• Domain Expertise: Deep technical familiarity with Account-Based Ticketing (ABT), open payments (EMV contactless), mobile ticketing applications, virtual transit cards, and regional data clearinghouse operations.
• Procurement Knowledge: Strong working knowledge of public sector procurement processes, Federal Transit Administration (FTA) guidelines, and regional transit agency operating environments in the DMV.

Cubic Pay Range

$103,506.00 - $170,000.00* + benefits.

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.