Program Manager

Program Manager

The Program Manager will support the Laser Processing business unit, and will be responsible for facilitating all aspects of the engineering projects for assigned customers from the early prototyping stage all the way into a production program. This position acts as the customer advocate and leads customer programs that ensures compliance to customer, industry, and company requirements and standards. This position may supervise employees.

• Administer and manage customer projects through the new product engineering stage gate process to meet requirements, scope, schedule, budget, and quality expectations
• Ensure compliance to the company Quality Management System (QMS), policies and procedures, regulatory agency standards and guidelines, and customer specifications throughout the development cycle
• Build and maintain a positive working relationship with internal and external customers
• Direct and assume responsibility for the actions and performance of the NPI cross-functional team
• Facilitate teamwork between departments
• Create project plans/timelines and promote a sense of urgency to ensure successful commercial launch
• Understand manufacturing capabilities and capacity of the organization
• Understand manufacturing and engineering processes that relate to the medical device industry
• Support estimating efforts for company products and services
• Lead discussions with customers and internal teams on designs, troubleshooting and finding cost-effective solutions
• Manage/facilitate transfers to production
• Communicate with customers on a routine basis and provides project plans, timelines, and milestones
• Proactively recommends, promotes, and supports actions for implementing continuous improvement projects
• Aids internal teams with cost reductions, root cause analysis, and corrective actions
• Work closely with Engineering, Operations/Production, Supply Chain, Scheduling, and Quality to meet or beat customer delivery dates and On-Time-Delivery (OTD) performance
• Supports S&OP planning for assigned programs and customers

Qualifications

• Associates Degree in related field
• 4 years of experience in contract manufacturing and/or engineering role
• Extensive experience with medical device contract manufacturing
• Experience managing numerous projects simultaneously using appropriate software tools (i.e. Excel or Microsoft Project)
• Understanding of Laser Processing and Assembly
• Knowledge of ISO 13485, and FDA regulations
• Complete understanding of MRP and DFM principles
• Experience with the CAPA system
• Ability to consistently achieve short and long-term business results
• Knowledge and experience with Lean Manufacturing
• Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint)

Preferred Requirements

• Bachelor’s Degree in Engineering
• PMP Certification