Program Manager

About the role

The Residential Program Manager at Community Options, Inc. oversees a team to provide personalized care to individuals with intellectual and developmental disabilities. Key responsibilities include managing staff schedules, ensuring quality care, communicating with families, and maintaining a safe environment.

Responsibilities

• Manage staff schedules and ensure adequate staffing levels
• Support team performance through communication, training, performance management, and staff meetings
• Develop and implement activity programs, including the Meaningful Day curriculum
• Communicate with families and guardians as needed
• Ensure individuals receive support according to their Individual Service Plans (ISPs) and Personal Care Plans (PCPs)
• Monitor health and medical needs, reporting any concerns promptly
• Manage relationships with families and guardians
• Ensure work locations and vehicles are clean, well-maintained, and stocked with necessary supplies
• Handle additional tasks as assigned

Requirements

• Bachelor's degree preferred; High school diploma or equivalent required
• Two years' full-time work experience in supporting people with disabilities
• Valid driver’s license with a satisfactory driving record
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities

Qualifications

• Ability to manage multiple tasks and prioritize effectively
• Strong interpersonal skills and ability to communicate effectively with clients, families, and staff
• Experience working with individuals with intellectual and developmental disabilities
• Ability to maintain confidentiality and handle sensitive information

Skills

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Knowledge of disability-related regulations and best practices

Benefits

• Competitive insurance benefits (medical, dental, vision)
• Paid holidays, including a birthday holiday
• Generous paid time off (PTO)
• Employee incentive and discount programs
• 403(b) retirement plan

Pay

$55,000/year

Schedule

Hours may vary and may include evenings and weekends.

Benefits

• Comprehensive insurance package
• Paid holidays
• Paid time off (PTO)
• Employee incentive and discount programs
• 403(b) retirement plan