Program Manager

About the role

The Residential Program Manager at Community Options, Inc. is responsible for leading a team to provide person-centered care to individuals with intellectual and developmental disabilities. Key responsibilities include managing staff schedules, ensuring adequate staffing, supporting team performance, developing activity programs, communicating with families and guardians, and monitoring health and medical needs.

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Maintain accurate and timely program documentation and billable records
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• Handle additional tasks and responsibilities as assigned

Requirements

• Bachelor's degree preferred; High school diploma or equivalent required
• Two years’ full-time work experience in supporting people with disabilities
• Valid driver’s license with a satisfactory driving record
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities

Qualifications

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Skills

• Strong leadership and interpersonal skills
• Ability to manage multiple tasks and priorities
• Effective communication and problem-solving skills
• Experience working with individuals with intellectual and developmental disabilities

Benefits

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Pay

$55,000/year

Schedule

Flexible schedule to accommodate business needs, including evening and weekend hours. May be required to be on-call in cooperation with other management staff.