Program Manager

About the role

The Residential Program Manager at Community Options, Inc. in Indiana, PA, leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This position supports teams with day-to-day operations and challenges to achieve programmatic goals.

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Maintain accurate and timely program documentation and billable records
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• Additional tasks and responsibilities may be assigned

Requirements

• Bachelor's degree preferred; High school diploma or equivalent required
• Two years’ full-time work experience in supporting people with disabilities
• Valid driver’s license with a satisfactory driving record
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities

Qualifications

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction

Skills

• Effective communication skills
• Training and performance management
• Activity program development
• Family and guardian communication
• Medication and behavior management
• Health monitoring and reporting
• Supervisory and leadership skills

Benefits

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan

Pay

$55,000/year

Schedule

Schedule may change due to business needs and may include evening and weekend hours. May be required to be on-call in cooperation with other management staff.