Program Manager

Responsibilities

• Monitor and evaluate Community-Based Organization (CBO) COMPASS contractors.
• Review and approve program plans.
• Conduct site visits during late afternoon and early evening hours.
• Provide technical assistance and direct work improvement or corrective action for underperforming CBO contractors.
• Participate in contract negotiations.
• Advance knowledge of COMPASS sites by providing technical assistance and sharing resources to promote program quality.
• Provide technical expertise to contractors in the development stages of their contracts and contracts.
• Evaluate contract performance reports, as well as agency fiscal documents to ensure contract compliance.
• Become proficient and provide training to CBOs on DYCD CONNECT, DYCD’s innovative, web-based program management system.
• Make summary reports to higher administrative levels along with recommendations to improve program performance.
• Prepare standard reports as designated by higher management.
• Other projects and tasks as needed to support the COMPASS unit and its programs.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above;
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above;
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• Background in working with community-based organizations.
• Experience or knowledge of after school or other youth development programming.
• Strong written and verbal communication skills.
• Computer literate with advanced knowledge of Microsoft: Word, Excel, and Outlook.
• Familiarity with DYCD’s data system DYCD CONNECT experience preferred.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.