Program Manager

About the role

Our client is seeking highly adaptable Strategic Program Managers to join a rapidly growing Program Office supporting enterprise-wide transformation initiatives. This team was established to drive some of the organization's highest priority strategic programs that span multiple business units, including Product, Technology, Customer Experience, Marketing, Finance, and Data organizations.

Responsibilities

Responsibilities will vary depending on program needs and may include:

• Lead strategic cross-functional programs involving multiple organizations and executive stakeholders.
• Drive program execution from planning through delivery while proactively identifying and mitigating risks.
• Facilitate cross-functional meetings, decision making, issue resolution, and program governance.
• Gather, document, and manage business and functional requirements in partnership with business and technical teams.
• Lead User Acceptance Testing (UAT) planning, coordination, execution, issue management, and business signoff.
• Build strong relationships across technical and non-technical organizations to drive alignment and execution.
• Develop executive-level status reports, presentations, dashboards, and leadership communications.
• Coordinate activities across Product, Engineering, Data, Marketing, Customer Experience, Finance, and Operations teams.
• Track program milestones, dependencies, risks, and key decisions.
• Support value realization activities by helping define KPIs, measure outcomes, and communicate business value.
• Help establish scalable program management processes and operational best practices.
• Adapt responsibilities based on changing business priorities and organizational needs.

Requirements

To be successful in this role, you will need:

• 7+ years of Program Management experience leading complex enterprise initiatives.
• Demonstrated experience managing programs involving multiple business units and cross-functional stakeholders.
• Experience gathering, documenting, and managing business requirements.
• Experience planning and leading User Acceptance Testing (UAT).
• Strong facilitation and meeting leadership skills.
• Exceptional written and verbal communication skills with experience creating executive-level communications.
• Proven ability to build relationships across business and technical organizations.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Experience managing risks, issues, dependencies, and executive reporting.
• Comfortable working in fast-paced environments with evolving priorities.
• Self-starter capable of operating independently with minimal direction.

Preferred Qualifications

Preferred qualifications include:

• Telecommunications industry experience.
• Marketing transformation experience.
• Finance transformation experience.
• Experience supporting enterprise data, AI, or digital transformation initiatives.
• Experience working within PMOs or Transformation Offices.
• Familiarity with Agile, Waterfall, and hybrid delivery methodologies.

Benefits

CGI offers a range of benefits, including:

• Competitive compensation, including a profit participation program.
• Comprehensive medical, dental, and vision benefits.
• Basic life and accidental death & dismemberment insurance.
• Matching contributions through a 401(k) plan and a CGI share purchase plan.
• Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year.
• 10 paid holidays per year.
• At least 80 consecutive hours of paid sick/safe leave.
• Paid parental leave, ranging from 20 to 70 consecutive business days.
• Bereavement leave, ranging from 1 to 7 days per year.
• Paid jury duty leave, up to the time summoned.
• Learning opportunities and tuition assistance.
• Wellness and well-being programs.

Pay

A reasonable estimate of the current range for this role in the U.S. is $88,200.00 - $154,800.00.

Schedule

This position can be performed from Dallas, TX, Alpharetta, GA, or Los Angeles, CA, but remote work with the ability to travel is also acceptable.