Program Manager

About the brand

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit www.callawaygolf.com.

Roles and responsibilities

• Develop, drive, and maintain project schedules for new product introductions
• Lead cross-functional project core teams to on-time product introduction, while maintaining or exceeding quality standards and estimated cost projections
• Manage program resources, identify and track action items, and assign tasks to appropriate team members
• Conduct supplier, vendor, or other program related third-party onsite visits (globally) to ensure quality, cost, and schedule standards are being met, and lead in the resolution of issues that are encountered
• Expedite completion of component and finished goods specifications
• Enforce project milestones and deadlines, and assist with completion of critical deliverables
• Drive decisions on assigned program(s) with cross functional teams regarding costs, quality factors, schedules, or other related issues
• Facilitate project communication to core team, extended team, and functional managers, to include complete supply base
• Drive continuous improvement of product development methods for increased efficiency and shortened time to market
• Track program related financial elements including, COG’S, ROI, cost avoidance, margin studies and support financial driven contingency plans
• Execute Project Plans: Work with subordinates and/or peers to accomplish an assigned objective
• Conduct team review of status and communicate project status by providing updates to peers and leadership as required
• Meet with personnel to communicate new projects and reprioritize existing projects as needed
• Able to think strategically and lead change initiatives effectively

Technical competencies (knowledge, skills & abilities)

• Previous experience using Microsoft Word, Excel, MS Project, Asana, and web-based tools
• Strong customer service orientation
• Strong organizational and motivational skills, with a close attention to detail
• Excellent communication skills, both written and verbal, with ability to work with all levels of management, technical resources, and external contacts
• Strong leadership skills, specifically with cross-functional teams
• Able to address and resolve people, process, or resource issues in a fast paced, multiple priority environment
• Familiarity with FMEA, Target Costing, preferred
• Basic knowledge of basic investment casting and manufacturing principles, preferred
• Basic knowledge of shaft/grip technology, quality assurance methods and Design specifications, and technical documentation, preferred
• Golf knowledge preferred

Education and experience

• Bachelor’s degree in technical field or equivalent manufacturing, engineering, and/or tooling experience
• Minimum of 5-6 years project management experience in a cross-functional environment preferred
• Previous experience managing new product development projects in consumer goods companies
• Previous experience managing product development cycle from basic research efforts through prototype, engineering, manufacturing, marketing and product introduction