Program Manager

About the role

ASRC Federal Broadleaf is a premier provider of systems engineering, software engineering, system integration and project management services for real-time, mission-critical defense systems. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™.

Responsibilities

• Maintain close coordination with the GSA Project Manager, Contracting Officer (CO) and Contracting Officer’s Representative (COR) and report issues promptly.
• Provide strategic leadership across all project activities, ensuring alignment with ACC mission objectives, contract requirements, and organizational priorities.
• Plan, organize, and direct project workflows, establishing clear milestones, deliverables, and performance expectations for internal teams and subcontractors.
• Lead cross-functional project teams by setting direction, assigning responsibilities, and fostering a collaborative environment that supports high-quality, on-time execution.
• Cook up project activities with government counterparts, ensuring synchronization with ACC schedules, battle rhythms, and decision cycles.
• Develop and maintain integrated project plans, including schedules, risk registers, staffing plans, and resource allocation strategies.
• Monitor project performance through metrics, status reviews, and progress assessments, identifying variances and implementing corrective actions when needed.
• Facilitate effective communication among team members, leadership, and customer stakeholders, ensuring shared understanding of priorities, constraints, and timelines.
• Lead recurring project meetings, including internal stand-ups, customer syncs, technical exchanges, and formal program reviews, ensuring actionable outcomes and follow-through.
• Drive issue resolution by identifying obstacles early, coordinating with technical and functional experts, and escalating appropriately to maintain project momentum.
• Promote a culture of accountability and continuous improvement, encouraging team members to identify efficiencies, reduce risk, and enhance mission value.
• Cook up with corporate leadership to align staffing, resources, and corporate support functions with project needs and customer expectations.

Customer Relationship Management Responsibilities

• Serve as the primary interface between the company and ACC stakeholders, maintaining trusted, professional relationships across all ranks—from action officers to senior leadership.
• Engage routinely with government counterparts to understand mission priorities, operational constraints, and evolving requirements, ensuring program activities remain aligned with ACC objectives.
• Facilitate transparent communication by providing timely updates, briefings, and decision-quality information to customer leadership, enabling informed choices and mission-focused outcomes.
• Represent the company with professionalism and credibility in all customer interactions, reinforcing confidence in program execution, contract performance, and organizational integrity.
• Manage expectations and resolve issues by identifying concerns early, coordinating internal resources, and driving solutions that maintain customer satisfaction and mission continuity.
• Strengthen long-term relationships through consistent engagement, responsiveness, and a deep understanding of ACC culture, processes, and decision-making structures.
• Maintain situational awareness of all program activities impacting the customer, ensuring alignment with contract requirements, performance metrics, and ACC mission priorities.

Deliverables Management

• Prepare and submit Monthly Status Reports (MSRs).
• Develop, maintain, and annually update the Project Management Plan (PMP).
• Prepare and submit Travel Requests and Trip Reports.
• Develop and maintain the Quality Control Plan (QCPP).
• Prepare and submit the Quality Management Plan (QMP).
• Submit Quarterly Lapse Rate & Turnover Reports.
• Submit Hiring Status Reports / Personnel.
• Ensure submission of Qualifications Checklists.
• Accurately and timely submit invoices in GSA ASSIST, including documentation for labor, travel, and ODCs.
• Support contract closeout deliverables, including badge/PIV return reports and Release of Claims.

Required Qualifications

• TS/SCI clearance with SAP eligibility.
• Bachelor’s degree from an accredited university.
• PMP certification (required at hire or within 90 days).
• Minimum 5 years of experience with ACC Headquarters.
• Minimum 5 years of experience as a Project Manager supporting complex Government programs.
• Strong understanding of FAR requirements, especially non-personal services.
• Excellent written and verbal communication skills.
• Demonstrated ability to lead teams, coordinate with Government stakeholders, and maintain contract compliance.

Preferred Qualifications

• Experience supporting GSA AAS, Region 7, or similar acquisition organizations.
• Experience managing multi-CLIN or multi-task order programs.
• Familiarity with Government security requirements, CAC processes, and facility access procedures.