Program Manager

About the role

The Experience Program Manager will serve as the single point of contact with the Contracting Officer, the Contracting Officer’s Representative, and the Government Project Manager. They will direct the planning, development, and implementation of outreach and communications campaigns, products, and services and are accountable for the quality and timeliness of all associated deliverables.

Responsibilities

• Direct all work performed under the contract, ensuring quality, schedule, and compliance with contract requirements.
• Lead the planning, development, and implementation of outreach communications campaigns, products, and services.
• Manage contractor staff, resources, and subcontractors to ensure full commitment to campaign development and implementation.
• Oversee the timely delivery and quality of all contract deliverables.
• Exercise organizational and technical authority sufficient to commit the contractor and resolve issues across the program.
• Communicate program status, risks, and recommendations to Government stakeholders.

Requirements

• 5 years of relevant experience managing federal government contracts involving planning, developing, and implementing outreach communications campaigns and services.
• Bachelor’s degree in related field.
• Demonstrated organizational and technical authority sufficient to commit the contractor to campaign development and implementation, communications products and services, and all associated deliverables.
• Experience serving as a primary point of contact with Government contracting and program staff.
• Ability to obtain and maintain a public trust clearance/DHS suitability determination.
• Legal authorization to work in the U.S.
• Strong critical thinking, analytical and time management skills.
• Prominent ability to organize, prioritize and work well with others.
• Ability to communicate thoughts, ideas and solutions logically both written and orally.
• Ability to stay calm under pressure and in a fast-paced environment.
• Ability to receive feedback from clients and implement changes quickly and effectively.
• Ability to get up to speed quickly on complex issues.
• Desire to work in a fast-paced, rapidly evolving environment.