Program Manager

About the role

This role supports program and project execution across multiple teams and initiatives. Key responsibilities include managing program-level activities, timelines, dependencies, risks, and issues; facilitating Agile/SAFe planning activities; and developing reporting solutions.

Responsibilities

• Manage program-level activities, timelines, dependencies, risks, and issues (RAID).
• Support multiple projects through governance, reporting, and execution oversight.
• Facilitate Program Increment (PI) Planning, demand planning, and roadmap execution across multiple teams.
• Align program goals with business objectives and identify and proactively address cross-functional risks, dependencies, and roadblocks.
• Cook up and administer Jira boards, dashboards, workflows, and reporting structures.
• Create and maintain process flow diagrams and document Standard Operating Procedures (SOPs), RACI matrices, governance processes, and workflow documentation.
• Coordinate with Release Train Engineers (RTEs), Scrum Masters, and project stakeholders.
• Track PI objectives, team capacity, and cross-team dependencies.
• Build, maintain, and administer SharePoint sites for document management and team collaboration.
• Manage permissions, document libraries, and site structure.
• Support basic workflow automation through Power Automate.
• Develop Power BI dashboards and reports to monitor program health and KPIs.
• Create burn-down, burn-up, and executive-level reporting dashboards.
• Integrate and analyze data from Jira and other enterprise systems.
• Deliver actionable insights to leadership and stakeholders.

Requirements

• Integrated Business Planning (IBP)
• Program Management Office (PMO)
• Jira Administration and Reporting
• Microsoft SharePoint
• Power BI Reporting and Analytics
• Program and Project Management
• Agile / SAFe Methodologies
• Process Documentation and Governance

Preferred Skills

• Experience facilitating Program Increment (PI) Planning
• Power Automate
• Visio, Lucidchart, or draw.io
• Product development lifecycle experience within engineering and manufacturing environments

Education

• Required: Bachelor's Degree

Additional Information

• Hybrid Schedule: 4 days per week onsite with the potential to work remotely 1 day per week.
• Must be comfortable working across multiple teams, programs, and stakeholders in a fast-paced environment.