Program Manager - Americas Chief of Staff Office

About the role

Meet the Team
Join the dynamic Chief of Staff office within the Americas Sales organization. We are a collaborative, fast-paced team that partners cross-functionally to deliver strategic initiatives, improve operational effectiveness, and maximize impact across the Americas leadership team.

Responsibilities

• Play a pivotal role in orchestrating and executing critical business programs and projects across the Sales organization.
• Think outside of the box and leverage the power of AI – not just as a tool but as an AI process architect – to influence decision making and streamline processes.
• Work closely with executive leaders, program leaders, and stakeholders to ensure successful delivery of initiatives that shape Cisco’s sales strategies and drive meaningful executive engagement with customers, partners, and the internal team.
• Leverage AI to build repeatable and intuitive processes.
• Lead and manage cross-functional projects and programs aligned with sales strategy and executive priorities.
• Build and track key customer and partner engagements, and executive sponsorship activity – identifying risks, flagging opportunities, and driving meaningful interactions.
• Build and manage organizational programs to drive employee engagement aligned to the Americas Sales priorities.
• Partner with sales leaders and teams to identify process improvement opportunities and implement best practices.
• Prepare executive-level presentations, reports, and communications for senior leadership.
• Monitor project risks and issues, proactively proposing solutions to maintain momentum and deliver results.

Requirements

• Bachelor’s degree in Business, Program/Project Management, or related field, or equivalent experience.
• 5+ years of experience in program or project management, preferably in a sales or technology environment.
• AI-forward thinker with strategic application.
• Proven track record of managing large, complex projects with cross-functional teams.
• Ability to analyze data and generate actionable insights to support business decisions.

Qualifications

• Excellent communication and stakeholder management skills, including experience working with executive leadership.
• Strong organizational and multitasking abilities with attention to detail.
• Demonstrated ability to drive change and deliver results in a fast-paced environment.
• Experience with SharePoint, PowerPoint, and Excel.
• PMP or similar project management certification.

Skills

• AI-forward thinking.
• Strategic application of AI.
• Project management skills.
• Customer and partner engagement.
• Employee engagement.
• Process improvement.
• Executive-level presentations and communications.
• Risk monitoring and issue resolution.

Benefits

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.

Pay

The starting salary range posted for this position is $111,100.00 to $147,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Schedule

Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan.