Program Manager, Advanced Manufacturing

About the role

The Program Manager of Advanced Manufacturing is responsible for the operational execution and coordination of advanced manufacturing-related academic and workforce programs within Cuyahoga Community College’s Advanced Manufacturing Workforce Training Academy. This role supports the College’s mission to provide high-quality education and training aligned with industry needs, especially in Northeast Ohio’s growing advanced manufacturing sector, with a primary focus on enrollment growth, instructional capacity, and program delivery efficiency.

Responsibilities

• Manages the day-to-day operational execution of Advanced Manufacturing programs, with a primary focus on Manufacturing Technology—including Machining, CNC and Composites.
• Assists with the execution of Integrated Systems and Engineering Technology (electrical and mechanical), Welding, and related contract training programs.
• Collaborates with faculty, instructors, and other instructional and administrative staff to support instructional readiness, onboarding, and consistency across programs and sections.
• Supports accreditation and compliance activities through operational coordination and documentation, as directed by program leadership.
• Supports employer-informed programming by translating workforce demand data into operational scheduling and delivery adjustments, in coordination with the Director.
• Supports apprenticeship initiatives to expand experiential learning opportunities for students through scheduling coordination, instructor alignment, and program logistics.
• Coordinates industry and community engagement activities as requested, in support of program operations and delivery.
• Careers pathways and stackable credentials by supporting operational alignment between credit and non-credit offerings, in collaboration with academic and workforce leadership.
• Tracks and reports operational performance metrics, including section counts, enrollment fill rates, instructor utilization, and delivery timelines.
• Leads operational planning and coordination of class schedules, manages enrollments and waitlists, and takes corrective action to reduce under-filled or cancelled sections.
• Captures program operations with instructors, support staff, and internal partners to ensure smooth delivery of programs and courses.
• Supports grant-funded program execution, including scheduling, instructor coordination, and reporting of operational deliverables.
• Maintains industry related currency/relevancy through periodic professional development opportunities, including but not limited to externships, career pathway training, work-based learning experiences, conferences, forums, symposia, presentations, and industry certification activities or related situations, to inform operational relevance and delivery.
• Prepares operational reports and briefings for internal stakeholders focused on program delivery, enrollment, and capacity.

Requirements

• Bachelor's degree in manufacturing, engineering technology, industrial management, or related field.
• Significant related experience may substitute for education.
• Minimum of five years of full-time experience in manufacturing, program coordination, workforce development, or higher education with responsibility for program operations or delivery.
• Demonstrated experience and knowledge in manufacturing, labor organizations, and skilled trades.
• Demonstrated experience coordinating instructional delivery, scheduling, and operational workflows.
• Demonstrated effectiveness in a role requiring dynamic and abstract problem-solving methods in adaptive situations.

Qualifications

• Possess comprehensive knowledge of manufacturing technologies, industry certifications, and workforce trends.
• Possess strong organizational and time-management skills and is results-oriented.
• Possess excellent written, verbal, and interpersonal communication skills.
• Ability to collaborate with internal partners to support enrollment and program delivery goals.
• Ability to promote student success.
• Possess excellent customer service skills with proven ability to develop and sustain productive customer relationships.
• Ability to work effectively in a dynamic and changing work environment requiring flexibility and teamwork.
• Demonstrate ability to develop, foster, and cultivate relationships, create opportunities, and solve problems.
• Possess sensitivity to appropriately respond to the needs of students and the community.

Skills

• Possess intermediate proficiency with Microsoft Suite.

Benefits

N/A

Pay

$65,000 to $75,000

Schedule

M-F, 8:30am-5pm (subject to change)