Program Manager (3751)

About the Organization

The Arc Prince George’s County serves more than 600 individuals with disabilities through a variety of programs, services and supports. Primary areas of support are community living, family and personal supports, employment services, and day programs – all with an emphasis on person‑centered community involvement and inclusion. For more information, visit www.thearcofpgc.org.

Position Summary

The Arc is seeking a full‑time Program Manager who oversees all direct support professionals for assigned homes. The Program Manager ensures that all services and supports are person‑centered and promotes a culture of advocacy within the residential homes.

Schedule

Scheduled Work Days: Monday – Friday
Work Hours: 40 hrs/week (flexible hours; nights and weekends required; on‑call availability for emergencies).

Pay

Annual Salary: $66,124.24 – $70,091.69

Key Competencies

• Advocacy: Support individuals in expressing their goals, choices, and rights.
• Communication: Actively listen and collaborate with individuals, families, and community partners.
• Relationship Building: Foster inclusive opportunities for meaningful connections and friendships.

Key Responsibilities

• Individual Support & Planning: Coordinate medical appointments and behavior support plans; lead person‑centered planning and promote self‑advocacy.
• Financial Management: Develop and manage budgets; oversee expenditures and financial records; ensure cost‑effective operations and proper documentation.
• Community Integration: Promote frequent community outings and use of local resources; engage families and natural supports in activity planning.
• Home Quality & Safety: Ensure homes meet safety, licensing, and maintenance standards; address site needs and provide emergency shift coverage.
• Communication & Documentation: Maintain respectful communication with families, professionals, and staff; participate in and document meetings; facilitate inter‑agency communication.
• Health Monitoring: Oversee individuals’ health needs, medical services, and hygiene support.
• Professionalism & Leadership: Model positive behavior, maintain confidentiality, and solve problems creatively.
• Supervision: Hire, train, and manage support staff; provide ongoing feedback and team leadership.
• Travel between sites is required; on‑call availability for emergencies, including nights and weekends, is expected.

Qualifications

• Strong interpersonal and customer‑service skills.
• Excellent computer skills.
• Minimum high school diploma.
• At least 2 years of supervisory experience working with people with disabilities.
• Knowledge of community resources available in Prince George’s County.
• Strong organizational skills.
• Demonstrated understanding of the agency’s vision and commitment to honoring individuals’ preferences and choices.

Benefits

• Medical, dental, and vision plans.
• 403(b) retirement plan with employer match.
• Tuition reimbursement.
• Benevolence program.
• Paid holidays and generous paid time‑off.
• Paid training.
• Company‑paid life insurance.
• Additional comprehensive benefits.