Program Management Senior Specialist - DOME - Growth
At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!
About the role
The Program Management Senior Specialist plays a critical role in executing outbound marketing programs that drive revenue and lead generation. This position supports Google corporate, industry and service marketers as clients. You will serve as a strategic partner between marketers and the marketing operations team ensuring flawless campaign execution in delivering quality marketing programs within SLAs.
Responsibilities
- Project manage email marketing programs using a host of MarTech marketing and management tools
- Interface with multiple marketing leads and the marketing operations team to turn marketing and campaign plans into actionable email marketing programs
- Collaborate with other digital team members (e.g. language translations) to coordinate execution of marketing programs, including escalations (issue analysis and resolution)
- Provide oversight to the dedicated marketing operations team to build and deliver quality marketing programs globally
- Develop and deliver marketing automation metrics, interpret data and produce reports against KPIs and SLAs
- Responsible for ongoing training of MarTech Tool skills
- Enhance and communicate email marketing best practices
- Support in marketing automation processes and tool improvement projects
Requirements
- Minimum 5+ years project management experience, including 2+ years with marketing automation tools (Marketo, Eloqua, etc.)
- Strong project/program coordination, critical thinking for email marketing enhancement and analytical skills for data-driven program efficacy
- Detail-oriented, process-focused with excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment
- Strong communication (writing, proofreading, interpersonal) and problem-solving abilities
- Self-starter, quick learner and collaborative team player comfortable working across multiple time zones
Benefits
- Competitive wages and comprehensive health care including medical, dental and vision coverage
- Gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave
- Generous life, accident and disability insurance minimums
- Free meals and snacks for employees who work onsite
- Fun onsite experiences
Pay
The base salary range for this full-time position is $103,000 - $131,000 plus bonus. Individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.