Program Management Lead

Role Description

We are seeking a Program Management Lead to own the program lifecycle for all of Lead’s Fintech partnerships, from early-stage intake through onboarding, launch, ongoing program management, expansions, and offboarding. This role leads the Program Management Office (PMO) and is responsible for the operating model, governance, and execution of program management across the partner portfolio.

Qualifications

• A bachelor’s degree or equivalent experience
• At least 7+ years of project or program management experience, including experience leading a program management or PMO function by managing a team of program/project managers
• Experience working in technology, fintech, or financial services, ideally with exposure to Banking-as-a-Service, payments, or embedded finance programs
• Demonstrated ability to build and manage complex, multi-stakeholder initiatives across product, engineering, operations, risk, compliance, and external partners
• Extremely detail-oriented and able to confidently communicate with internal and external stakeholders, including senior and executive leadership
• Pioneered ability to distill complex, ambiguous issues into structured, solvable, and actionable workplans
• Possess significant adaptability and flexibility, to be able to design and execute to changing conditions and priorities
• Exceptional people management & leadership skills
• Comfort operating in an agile and fast-paced environment, with a track record of building or improving processes and frameworks
• Strong written and verbal communication skills, including experience creating clear status reports, dashboards, and executive-level summaries