Program Management Administrator

Essential Duties & Responsibilities

• Manages the overall administration and coordination of non-academic programs, ensuring alignment with university goals and objectives.
• Develops and implements program strategies to optimize performance and ensure effective delivery of program goals, timelines, and resource allocation.
• Oversees the planning and execution of program events, coordinating logistics, communications, and resources to ensure successful outcomes.
• Collaborates with internal stakeholders, including faculty, staff, and students, to ensure programs are executed smoothly and meet the needs of the university community.
• Evaluates program effectiveness by conducting assessments, gathering feedback, and identifying opportunities to enhance program impact and efficiency.
• Maintains program budgets, ensuring financial resources are effectively managed, expenses are tracked, and budget goals are met.
• Provides guidance and support to program teams, offering leadership on program best practices, troubleshooting challenges, and mentoring team members.

Knowledge, Skills & Abilities

• Knowledge of program management principles and best practices, including strategic planning, budgeting, and resource allocation.
• Knowledge of event coordination and logistics management, ensuring smooth planning, execution, and evaluation of program-related activities.
• Skills in budget management, including forecasting, tracking expenses, and ensuring programs stay within allocated financial resources.
• Problem-solving and conflict resolution skills, identifying challenges and implementing solutions to keep programs on track and meet objectives.
• Ability to adapt to changing priorities and circumstances, remaining flexible and proactive in response to evolving university needs and challenges.
• Ability to assess program performance, using data and feedback to evaluate success and drive continuous improvement.

Minimum Education & Experience

• Bachelor's degree in related field.
• 1 year of relevant experience.

Job Level Overview

Specialized Contributor Level 1 - A developing, entry-level role focused on acquiring skills and knowledge to perform more advanced work. Responsibilities are well defined and limited in scope. Identifies, defines, and addresses problems and issues which are not immediately evident but are of limited complexity. Problems are typically solved through drawing from standard procedures and analysis.

Key Responsibilities

• Responsible for interdisciplinary scholarly research, inter-industry market research training and assistance to CUE clients, and development and delivery of effective, mission-related programs.
• Reports to and works closely with the director.
• Responsible for researching effective and efficient program models utilized by comparable centers and relevant organizations.
• Responsible for conducting scholarly research and providing market research training and assistance to CUE clients to increase their entrepreneurial aptitude and market awareness.
• Works collaboratively with partner organizations that have complementary programs that can be leveraged by CUE.
• Develops innovative, new programs that fit within CUE's vision, mission and budget.
• Ensures that programs are delivered as planned and achieve intended outcomes.
• Primary responsibilities include program model research, implementation, evaluation, and reporting.
• Hires, trains, and supervises student employees.

Additional Details

• The Center for Urban Entrepreneurship (CUE) is a dynamic co-working space that supports low- to no-tech businesses committed to strengthening downtown Rochester's economy.
• Focused on advancing urban entrepreneurship, CUE serves as a central resource for programs and research that help build community wealth and create pathways for aspiring entrepreneurs to successfully launch and grow their ventures.
• Responsible for researching effective and efficient program models utilized by comparable centers and relevant organizations.
• Responsible for conducting scholarly research and providing market research training and assistance to CUE clients to increase their entrepreneurial aptitude and market awareness.
• Works collaboratively with partner organizations that have complementary programs that can be leveraged by CUE.
• Develops innovative, new programs that fit within CUE's vision, mission and budget.
• Ensures that programs are delivered as planned and achieve intended outcomes.
• Primary responsibilities include program model research, implementation, evaluation, and reporting.
• Hires, trains, and supervises student employees.