Program Lead - Operational Excellence (Global Workplace Services)

About the role

The KLA Global Workplace Services (GWS) team is dedicated to enhancing the workplace environments and services that foster teamwork, innovation, and productivity across the company. This role focuses on process improvements within the GWS organization, with a particular emphasis on global standardization for processes, documentation, and data.

Responsibilities

• Identify and implement process improvements within the GWS organization, focusing on global standardization for Processes, Documentation, and Data.
• Support key internal partners (Facilities Projects/Governance & Control) and Integrated Facilities Management (IFM) & Space Control.
• Drive the design and implementation of new business processes with organizational context and priorities in mind.
• Monitor, measure, and analyze the effectiveness of new initiatives and processes, making adjustments as needed.
• Work closely with operational leaders and key internal partners to identify opportunities for process enhancements.
• Provide training and guidance to teams on new processes and how to identify improvement opportunities.
• Develop and implement further operational excellence improvement programs.
• Lead cross-functional project teams to drive process improvements.
• Establish and support key performance metrics and dashboards for monitoring operational performance.
• Assist in facilitating change management by leading and supporting operational and global initiatives within GWS.
• Support internal GWS process development (with focus on standardization, compliance, regulations, and operational & business standards (including ISO and equivalent)).

Requirements

• Proven “real world” experiences.
• Multi-year familiarity within High-Tech industries.
• Awareness of relevant industry-specific regulations and standards.
• Strong analytical & problem-solving skills.

Preferred Skills

• ISO process and auditing.
• Statistical analysis skills.
• Technical focus (Semiconductor or Pharmaceutical is preferable) – clean room experience is an advantage.
• Software packages including Power BI, Project Management software, SharePoint, Dashboards & MS office suite.

Benefits

• Base Pay Range: $121,500.00 - $206,600.00 Annually
• Additional benefits include:
• Medical, dental, vision, life, and other voluntary benefits
• 401(K) including company matching
• Employee stock purchase program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities and programs
• Financial planning benefits
• Wellness benefits including an employee assistance program (EAP)
• Paid time off and paid company holidays
• Family care and bonding leave

Qualifications

• A bachelor's degree in business, engineering, or a related field of work.
• Minimum eight (8) years experience developing, implementing and leading process improvement programs with large global organizations.
• Certification in Lean Six Sigma or other relevant methodologies.
• Excellent communication and interpersonal skills.
• Ability to lead and manage cross-functional projects.
• Excellent project management skills.
• Strong organizational and personal time management.
• Ability to work independently and as part of a team.

Pay

Base Pay Range: $121,500.00 - $206,600.00 Annually

Schedule

Full-time

Benefits

• Medical, dental, vision, life, and other voluntary benefits
• 401(K) including company matching
• Employee stock purchase program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities and programs
• Financial planning benefits
• Wellness benefits including an employee assistance program (EAP)
• Paid time off and paid company holidays
• Family care and bonding leave

Company

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.