Program Lead

About the role

The Program Lead plays a critical role in the day‑to‑day management and oversight of specific programs or services within the Division. Reporting to the Program Manager, this position coordinates program activities, ensures high‑quality service delivery to participants, and may manage a personal caseload.

Responsibilities

• Staff Management: Provide guidance, support, and direction to staff; assign duties based on program needs and individual strengths; conduct regular check‑ins and give performance feedback.
• Client Care and Safety: Enforce program policies to ensure safety of clients and staff; monitor client behavior and de‑escalate conflicts; respond to emergencies or crises following established protocols.
• Specific Job Functions:
  • Act as lead staff and point person during shifts.
  • Prepare and manage house schedules in coordination with the Program Manager.
  • Provide direct care including ADLs, food preparation/feeding, and supervision.
  • Manage medication administration.
  • Coordinate incident management with the Program Manager and QCO.
  • Oversee household needs: menu development, grocery shopping, housekeeping, and overall home upkeep.
  • Maintain daily maintenance tasks (e.g., lightbulb replacement, filter cleaning) and submit repair requests as needed.

Requirements

• Must be 18 years old.
• Must have a verifiable High School diploma/G.E.D. or 4–5 years of experience working in a human services residential setting.
• 1–3 total years of experience required.
• Willingness to obtain NADSP Certification within the first year of hire, if required.

Pay

Earn up to $21/hour with election of Enhanced Pay option.

Schedule

1st shift, no weekends – 7:00 am – 3:30 pm, Monday – Friday.

Benefits

• Comprehensive medical, dental, and vision coverage with healthcare advocacy support.
• Retirement plan offering both pre‑tax and Roth (after‑tax) contribution options.
• DailyPay – access your pay when you need it.
• Goga well‑being platform with self‑care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Employee Assistance Program (EAP) providing confidential counseling, legal, and financial services.
• Tuition reimbursement and educational partnerships.
• Employee discounts on entertainment, travel, and lifestyle products.
• Free online personal development classes via Pryor Online Learning.

About Merakey

Merakey is a non‑profit provider of developmental, behavioral health, and education services. More than 8,000 employees support nearly 40,000 individuals and families across 12 states each year. The organization follows a zero‑tolerance policy for abuse and is an Equal Opportunity Employer that values diversity and encourages applicants from underrepresented backgrounds, including veterans, to apply.