Program Launch Specialist

About the Company

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do. At PROCEPT, we put the patient first and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, and uphold the trust of our shareholders.

Our culture is built on the belief that every person matters—every employee, every patient, every caregiver. We innovate with pathological optimism, valuing humility, engagement, curiosity, and ingenuity. Our live induction program fosters cross-functional team building, immerses new hires in Procept’s history, and includes interactive sessions with executive leadership. We also offer a unique management program designed to build the best managers in the industry.

At PROCEPT, we strive for a work/life blend—a professional world you are honored and impassioned to belong to. Joining PROCEPT BioRobotics means becoming part of a community devoted to making a difference in the world.

About the Role

The Program Launch Specialist drives rapid referral activation, early utilization growth, and procedural conversion at newly launched Aquablation Therapy sites. Acting as an extension of the regional commercial team during the first 90–120 days of new program launches, you will work through RSRs/ASRs to train office staff, optimize referral pathways, and ensure operational readiness. This role supports the core team without replacing their role, focusing on early adoption and sustainable patient flow.

Responsibilities

• Partner with RSR/ASR to activate Aquablation patient pathways post-launch.
• Support Procedure Activation Success in Office and Hospital.
• Activate the referral funnel to convert BPH treatments aligned with the physician’s treatment algorithm and selection criteria.
• Activate the operational function of Aquablation Days in the Hospital with Revenue Cycle and OR Block.
• Train office staff on patient identification, scheduling, and referral flow.
• Collaborate with schedulers and administrators on billing, coding, and pre-authorization readiness.
• Train offices on operational and financial efficiencies to support adoption.
• Support surgeon champion development and conversion of respective procedures to Aquablation.
• Coordinate with Marketing and Reimbursement to deploy patient and staff education tools.
• Track patient flow, conversion rates, and reimbursement turnaround times.

Performance Metrics

• Referral and conversion rate growth.
• Case volume in first 90 days post-launch.
• Efficiency to first 10 procedures within 60 days of POA.
• Aquablation days measured by 4-6 procedures per day.
• Patient pathway activation efficiency.
• Reimbursement cycle time and billing accuracy.
• Stakeholder satisfaction and readiness.

Requirements

• Bachelor’s degree required; MBA preferred.
• 5–12 years in medical device sales, market development, or commercial operations (urology preferred).
• Strong understanding of referral dynamics, reimbursement, and hospital workflows.
• Proven ability to influence physician and office adoption.
• Analytical, data-driven mindset with strong collaboration skills.
• Willingness to travel up to 60%.

Pay

$110,000 to $110,000