Program Director III

About the role

Volunteers of America–Greater New York (VOA–Greater New York) is seeking a Program Director to oversee the Paul Family Shelter in Manhattan. This role involves developing and promoting program services, ensuring high-quality services for families, managing staff, overseeing budgets and facilities, and building relationships with community and government partners.

Responsibilities

• Develop and promote program services aligned with organizational standards.
• Ensure consistent, high-quality services for families residing in the shelter.
• Supervise, mentor, and support program personnel.
• Foster a collaborative, professional, mission-focused work culture.
• Manage program budgets and monitor expenses, including overtime.
• Oversee facility operations to ensure a safe, clean, functional environment.
• Represent the program with funders, government agencies, and community partners.
• Build strong, positive relationships with external stakeholders.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years of related experience, including 3 years in a supervisory capacity.
• Demonstrated experience managing social service programs serving diverse populations.
• Experience with budgeting, personnel management, program design, and property/facility oversight.
• Strong communication skills.

Benefits

• Medical, Dental & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retail Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

Schedule

Full-time | On-Site

Pay

Commensurate with experience

Company Information

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays. Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

To learn more about VOA-GNY and our work, copy and paste this link into your browser: https://www.voa-gny.org/

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.