Program Director, Colorado Springs Chapter

Blue Star Families is a growing non-profit (Military Service Organization) delivering innovative solutions to bridge the civilian-military divide. We focus on data-driven insights and spirited storytelling to transform the military experience for families in a flexible, virtual environment.

About the role

Reporting to the Chapter Executive Director with a dotted-line relationship to the Senior Director of Chapter Relations, the Program Director serves as a key member of the Chapter Impact Team. This role fosters exceptional membership stewardship, executes programs, and supports fundraising efforts for the Colorado Springs Chapter. The Program Director must reside in the local community the Chapter serves.

Responsibilities

• Manage programs and events for the local chapter, ensuring alignment with funding opportunities to maximize impact and sustainability.
• Collaborate with the Executive Director to develop and support local fundraising efforts, including identifying opportunities, developing proposals, and stewarding relationships.
• Maximize local collaborations by identifying key private, public, and philanthropic organizations to support active duty and veteran military families.
• Support the Executive Director on local advocacy efforts and other initiatives critical to the Chapter’s success.
• Build and steward relationships with local partners to support program delivery and fundraising.
• Educate key community leaders using Blue Star Families’ Annual Military Family Lifestyle Survey.
• Connect military families with resources and programs offered by community organizations and partners.
• Develop a volunteer management program for the chapter in collaboration with the Volunteer department.
• Execute marketing and communications strategies, including social media management, to elevate the Chapter’s presence and attract membership growth.
• Implement a strategic calendar to support Blue Star Families' presence in community events.
• Utilize and manage project management technologies (e.g., HIVE, Hive Brite, Salesforce, Google Workspace Suite, Zoom).
• Engage volunteers, fellows, and interns to maximize the impact of chapter initiatives and programs.
• Support the Senior Director of Chapter Relations on key national initiatives.
• Ensure membership engagement remains a top priority, fostering a welcoming environment.
• Track metrics and evaluate all programs and activities of the Chapter.
• Implement national policies effectively at the community level, specifically for programs and events.
• Foster an organizational culture that prioritizes strategic thinking, collaboration, and continuous professional growth.

Requirements

• Minimum 4-5 years of relevant experience.
• Independent self-starter with exceptional interpersonal and communication skills.
• Knowledge of the military family experience.
• Ability to lift and carry supplies and equipment up to 30 lbs.
• Entrepreneurial spirit to engage with potential partners and build community-based solutions.
• Initiative to engage with leaders in the community and on installations.
• Volunteer recruitment and management experience.
• Business development and fundraising experience.
• Experienced in public speaking.
• Excellent writing skills.
• Ability to facilitate meetings and drive decision-making.
• Project management experience.
• Proficient with technology.
• Travel requirements up to 25% or less, depending on business needs.
• May be required to work nights, weekends, and holidays as necessary.

Qualifications

• Bachelor’s degree preferred.
• Experience with Customer Relationship Management (CRM) systems; familiarity with Salesforce a plus.
• Familiarity with membership-driven organizations.

Benefits

• 403(b) with matching.
• Flexible Spending Accounts.
• Life Insurance.
• Short-Term Disability.
• Communications Allowance.
• Permanent Change of Station (PCS) Leave for Active Duty Military Spouses.
• On-the-job professional development training.
• Workplace flexibility.

Pay

$69,000 - $88,000 per year.