Program Director

About the Role

Victory House, located in Boston’s South End, provides residential treatment programs for men dealing with substance use disorders. The four-to-eight month program accommodates up to 24 residents and has a long history of providing treatment to individuals. A welcoming environment for men of all cultures, Victory House is also a long-time leader in providing substance use disorder treatment to people living with HIV/AIDS.

The Program Director is responsible for the delivery of services, development, and maintenance of all operations of the Victory House program. The role supports staff in providing a trauma-informed environment rooted in harm reduction and person-centered services to clients with a history of substance use disorder and mental health. The Program Director reports to the Deputy Director of Recovery Services or their designee.

Responsibilities

• Act in accordance with Victory Programs, Inc.’s Standards of Excellence at all times, including maintaining professional ethics, boundaries, and client confidentiality.
• Ensure the program complies with all statutory and contractual requirements and that policies are observed and administered by staff.
• Implement and ensure program standards of care and best practices.
• Oversee the planning, direction, and all day-to-day program operations, incorporating a harm reduction philosophy.
• Ensure required and appropriate staffing coverage for the program at all times.
• Ensure program compliance with Victory Programs’ financial policies, personnel policies, and safety regulations.
• Prepare annual budgets, approve accounts payable, and monitor monthly financial statements to operate within budget.
• Ensure all required and/or requested reports are prepared and submitted.
• Maintain accurate and up-to-date client charts and billing records using Electronic Health Records Systems.
• Initiate and maintain constructive, collaborative relationships with internal and external customers.
• Maximize program census.
• Supervise, direct, train, and evaluate assigned program staff.
• Participate in agency Leadership Team meetings and division-based team meetings as needed.
• Provide front desk coverage as needed, including:
  • Maintaining and assessing the integrity of the program’s therapeutic, trauma-informed milieu.
  • Empowering clients to act in accordance with program guidelines.
  • Assisting clients in self-administration of medications.
  • Answering phones and the front door.
• Attend monthly neighborhood association meetings.
• Provide on-call support as needed.

Non-Essential Functions

• Represent the program in the community and to designated funders, as requested by the supervisor.
• Participate in and support the agency in program holiday events, State House rallies, fundraising and advocacy events, HIV/AIDS rally and walk, and additional functions.
• Identify alternative funding sources supportive of the program mission.
• Perform other duties as deemed necessary by your supervisor or their designee.

Requirements

• Minimum of three years’ experience working with priority populations.
• Experience with fiscal and contract management.
• Proficiency in computer skills.
• Knowledge and experience in team building and developing positive team dynamics, with the ability to supervise and manage both professional and paraprofessional staff.
• Ability to work cooperatively and supportively with other staff as a member of a treatment and management team.
• Strong organizational, writing, and communication skills.
• Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability, and economic status.
• Three strong work-related professional references; at least 2 from a manager or supervisor.
• Current CPR certification (may be obtained upon hire).
• Complete TB screening (may be obtained upon hire).

Preferred Qualifications

• Bachelor’s Degree in Counseling, Social Work, Education, or a related field.
• Ability to work independently and cooperatively as a supportive member of a professional team.
• Prior supervisory experience.
• Demonstrated competence in service coordination and networking with other human service and health care providers.

Schedule

Full-time (40 hours), exempt position. On-site.

Pay

$83,220 annually.

Benefits

• 75% employer contribution toward health insurance premiums and 25% toward dental insurance premiums.
• 100% employer-paid disability and life insurance.
• Generous paid time off package, including:
  • Up to 4 personal days upon hire.
  • 160 sick hours upon hire.
  • 10 holidays upon hire.
  • 3.5 weeks of vacation upon hire (adjusts based on full-time or part-time status; increases with length of employment).