Program Director

About the role

Provides management and leadership direction to the clinic on a day-to-day basis. Works with the Medical Director, Regional Director, clinic staff, and corporate staff to ensure the overall well-being and safety of patients.

Responsibilities

• Ensure compliance with all local, state, federal, and Colonial Management Group, LP rules, regulations, and policies.
• Ensure that the clinic operates within all operating budgets, including payroll, supplies, and overtime.
• Actively recruits all clinic staff, including contract labor.
• Responsible for accurate daily accounting of all cash transactions (including deposits) and daily accounting of medication inventory at the clinic.
• Manage the provision of administrative and clinical supervision for all staff.
• Monitor all clinic staff and contract labor in the performance of their duties and responsibilities.
• Keep Colonial Management Group, LP informed, through the Regional Director, of any significant events or regulatory issues that may occur.
• Make timely recommendations to address any regulatory concerns or significant issues that occur within the clinic.
• Establish and maintain positive working relationships with local, state, and federal authorities as necessary.
• Guides, coaches, and disciplines all staff within their clinic according to Colonial Management Group, LP standards.
• Ensure appropriate staff levels of qualified personnel are maintained in accordance with local, state, and federal regulations and Colonial Management Group, LP policies.
• Provide quarterly quality assurance reviews.
• Achieve a three-year accreditation award from recognized accrediting bodies through daily application and conformance with national accreditation standards.
• Prepare and submit annual, quarterly, monthly, weekly, and daily reports as requested and required.
• Ensures that all patients and staff have completed all intake, admission, discharge, and aftercare paperwork.
• Develop a patient group session schedule for counseling staff to further strengthen the patient’s bond with the clinic.
• Ensures proper training and development for all clinic staff and contract labor.
• Ensures patient progress is accurately documented by staff in all patient charts.
• Identifies any clinic needs and works to address those needs.
• Reports abuse, maltreatment, and patient grievances to the Regional Director and CCO.
• Educates patients in all aspects of treatment, corresponding health issues, and steps to recovery.
• Assists in monitoring all patient activities on the center premises.
• Actively participates in community relations activities.
• Ensures that staff members have a clear understanding of Colonial Management Group, LP’s policies and procedures.
• Ensures staff compliance with 42 CFR Part 2 and 45 CFR Parts 160 & 164.
• Responsible for obtaining and maintaining proper licensure and/or certification according to specific state requirements.
• Actively participates in CARF conformance and the state audit process.
• Conducts treatment team and staff meetings on a regular basis.
• Acts always in the best interest of the program and company; honors, supports, and protects the proprietary rights of the company.
• Responsible for reporting all incidents at the clinic level to the Regional Director, Zone Director, Director of Human Resources and the Corporate Compliance Officer.
• Holds the first interaction with all legal documents and is responsible for ensuring that they are handled according to policy.
• Complete all staff and contract employees’ annual performance reviews in a timely manner.
• Ensure completion of Stakeholder Surveys at the clinic level.
• Responsible for all end-of-year data gathering efforts.
• Minnesota Staff Only: Responsible for completing the Freedom From Chemical Use Form.
• Third-party billing clinics only: cross-train all clinic staff on deductible conversion and all third-party billing requirements.
• Supervisory Responsibilities: All clinic staff members and all contract labor in the region.

Qualifications

• Education, Licensure, and/or Certification needed per individual state requirements.
• Required Knowledge: Knowledge of Methadone, general counseling practices, Federal Confidentiality Law, HIPAA & ethics. Must be computer literate and have basic knowledge of all Microsoft products.

Skills

• Must possess excellent interpersonal and communication skills, be able to multitask, and prioritize workload.

Requirements

• Experience Required: Minimum of four (