Program Director Adolescent Residential (Marion, NC)

Insight Human Services is seeking a Program Director to launch and lead a clinically managed, medium-intensity ASAM 3.5 residential treatment program for adolescents. This 24/7 program supports youth with substance use disorders through stabilization, skill-building, family engagement, and long-term recovery planning.

About the role

We are looking for a hands-on, relationship-driven leader who is energized by building program culture, strengthening community partnerships, and guiding a multidisciplinary team serving adolescents with complex needs. This role blends clinical leadership, operational oversight, and external engagement, and plays a central role in shaping both the day-to-day environment and the long-term success of the program.

Responsibilities

• Lead overall operations of an ASAM 3.5 program, balancing daily needs with long-term strategic goals
• Develop, implement, and monitor program policies, procedures, and workflows in alignment with clinical, regulatory, and adolescent-specific services best practices and NC Medicaid clinical coverage requirements
• Recruit, support, supervise, and mentor clinical and residential staff; build and retain a strong multidisciplinary team
• Oversee admissions, discharges, utilization review, quality improvement activities, and incident response reporting
• Build and sustain referral and collaborative relationships with local community, DSS, DJJ, schools, hospitals, and managed care partners
• Monitor program performance, interpret data trends, and report required information to organizational leadership and payers
• Oversee coordination of educational services and maintain required system linkages for enrolled youth

Requirements

• Advanced behavioral health degree or license (e.g., LCAS/LCAS-A, CCS/CSI or willingness to obtain)
• Strong leadership, communication, and relationship-building skills
• Experience with adolescent substance use treatment or residential services

Preferred Qualifications

• Experience overseeing operations of a licensed residential behavioral health program operating under NC Medicaid and DHHS regulations
• Experience with ASAM levels of care 3.0 and higher

Why Join Insight

• An opportunity to build and lead a mission-driven adolescent residential program from the ground up
• Join an organization that prioritizes safety, connection, and recovery for adolescents and their families
• Collaborate with an experienced leadership team committed to clinical excellence, operational integrity, and strong staff support

Insight Human Services is a 501(c)(3) nonprofit with over 50 years of service in North Carolina and a well-established reputation for high-quality substance use and mental health treatment.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance
• Eligibility for state and federal (HRSA STAR) student loan repayment programs

Pay

$70,000 – $90,000

Schedule

Full-time