PROGRAM CREW LEADER

Essential Functions and Major Responsibilities

• Directs and leads custodial crews towards the completion of assigned tasks in conformance with contract requirements.
• Assigns and communicates custodial tasks to Custodians to ensure that work is completed in the time allotted, using safe practices, and within contract specifications.
• Responsible for ensuring that all Custodians have the equipment, supplies, and knowledge of how to use each prior to the start of each shift.
• Utilizes assigned electronic applications to document the timely completion of work and any discrepancies versus standards.
• Demonstrates a high-level of custodial knowledge regarding the materials, methods, and practices used in custodial operations.
• Continuously works with Custodians to increase effectiveness and improve custodial techniques by providing hands on training and support.
• Works with shift supervisors, project management, and case managers to develop performance feedback that will assist in the growth of Custodians.
• Responsible for the security and possession of issued Goodwill and government property, including, but not limited to, building keys, entrances to facilities, utilities in facilities, cleaning supplies, and equipment.
• Completes requested daily paperwork and reports needed to ensure shift operations are operating effectively, such as time & attendance functions, maintenance logs, vehicle inspections, issuance of uniforms, and more.
• Maintains supply & equipment usage; communicates to management, as appropriate, the effectiveness of those materials and needs for additional products or reordering.
• Accomplishes organization mission by completing related assignments as needed.

Qualifications and Special Skills Required

• High School diploma/GED with 1-3 years previous custodial experience or any job-related experience that will provide the necessary knowledge, skill, and abilities to be able to perform the essential functions of the position.
• Proficient in reading, writing and basic arithmetic (add, subtract, divide and multiply).
• Must be able to utilize technology as required, including computers and phone/tablet applications.
• Must be able to pass required security clearances, background screening including criminal background and Federal Security Clearance.
• Must have a valid driver’s license and the ability to be insured under the company’s vehicle insurance policy.
• Must be willing to lead by example with a strong work ethic and standard for operational excellence.
• Ability to work with people from diverse backgrounds.
• Ability to express self well in oral and written form.
• Ability to understand and follow explicit instructions, both in oral and written form.