Program Counselor-Rochester, Minnesota

About the role

Program Counselors (PCs) play a crucial role in the residential and social aspects of our pre-college programs. They focus on maintaining a safe living and learning community by upholding the Student and Family Handbook and building a community among the students. This is a live-in position, working up to 40 hours per week with housing.

Essential Duties and Responsibilities

• Build and maintain a strong, safe, and inclusive residential life community.
• Set up all residential spaces prior to student arrival and hold floor meetings to disseminate important information to their community.
• Complete an evening room-check to ensure that all students are accounted for and document student incidents through Student Management Software (SMS).
• When programming happens off-campus, escort students to and from the event.
• Design and host residential programming to supplement Institute programming.
• Assist in the residential check-in and check-out process, ensuring that all students are properly moved into their rooms and understand the policies therein.
• Support student orientation events, including diversity, equity, and inclusion sessions and community-building activities.
• Support the physical and mental health of students and refer them to appropriate resources, as needed.
• Attend weekly staff meetings.
• Enforce program policies and procedures to ensure that all participants remain safe throughout the program, documenting violations and incidents as they arise.
• Mediate roommate and peer conflicts.
• Manage student and staff interactions using various student management software.
• Complete room checks.
• Absorb and comply with the Curfew and Proximity policy, when scheduled (see below).
• Plan and lead recreational and social events and activities such as movie nights, arts events, community-building activities, and outings.
• Assist with administrative tasks which may include the use of technology such as Orah, Pronto, Canvas, Microsoft Office, and online-based software.
• Support the program through other duties as assigned.

Physical Demands

• Ability to sit, stand, walk, travel up and down stairs, crouch, stoop, and reach.
• Ability to lift up to 25 lbs.

Work Environment

The work environment characteristics listed here are representative of those an employee encounters while performing the essential functions of the job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of a basic office/academic environment.